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Customer stories

The world's top brands and AI innovators are powered by Sinch.
Partner with us to add or configure messaging, voice, and email onto whatever you're building.

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How Doorlist keeps guests in the loop with real-time RCS messaging

Sinch outperforms the market with our global deliverability, compliance, and support

Our powerful communications infrastructure is made for the most demanding senders, on every channel.

Image for Billions of transactional emails for SaaS

Billions of transactional emails for SaaS

Sinch Mailgun runs the email behind Fin's (formerly Intercom) AI-powered customer conversations, delivering for more than 30,000 businesses at massive scale.

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Image for Roadside help by text for 62M members

Roadside help by text for 62M members

AAA text-enabled its 800-HELP number with Sinch, turning thousands of once-lost member messages into roadside assistance requests – and saving $30K along the way.

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Image for 2.3x more completions with conversational RCS

2.3x more completions with conversational RCS

Sinch RCS turns Nespresso's subscription offer into an interactive "coffee detective" experience, driving 2.3x more completions and an 11% lift in conversions versus SMS.

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Image for 40% higher RCS click-through for retail

40% higher RCS click-through for retail

Sinch RCS powers a conversational holiday campaign for French fashion retailer Maje, lifting click-through rates 40% above Rich SMS with a 98.4% delivery rate.

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Image for 73% lower telecom costs for healthcare

73% lower telecom costs for healthcare

Sinch Voice and Direct Routing for Microsoft Teams unite Florida Orthopaedic Institute's phone systems, cutting telecom expenses 73% and disrupted service to zero hours.

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Unified SMS and voice for contact centers

Sinch Elastic SIP Trunking gives LiveVox one dashboard to manage voice callbacks and SMS, supporting 50+ projects and hundreds of numbers.

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A Reliable Partner

We can handle your complex migration and expansion

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How Vested Networks increases reliability and trust with Sinch

Image for A successful expansion across 8 countries

A successful expansion across 8 countries

TaskRabbit moved time-sensitive updates to Sinch SMS and Short Codes, sending 2.9M messages a year with a 96% open rate across the US, UK, Canada, and Europe.

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Image for 2,300+ customers migrated in 3 months

2,300+ customers migrated in 3 months

Customer.io migrated 2,300+ customers and their sending domains to Sinch Mailgun in three months, unlocking higher email volume with no drop in deliverability.

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Image for 123% more customers with omnichannel

123% more customers with omnichannel

French retailer BUT expanded from SMS into RCS and WhatsApp, growing its customer base 123% and doubling campaign ROI.

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