COMMUNICATION SERVICE PROVIDERS
Build the communications experience your customers expect, on a single reliable infrastructure you don’t have to maintain and build yourself.
Your customers don’t think about network loads, fraud, and compliance – they just expect messages to land and calls to connect. Sinch helps with it all across messaging, voice, and email. Here’s what that looks like:
“Their ability to manage issues as they occur – to jump on something, be proactive, or help us through a difficult situation – has been a real positive impact of our partnership.”
“Sinch has truly empowered our platform by making it easy to manage both SMS and voice. Our clients appreciate the flexibility and seamless callback features that enhance the customer journey.“
“Using Rich SMS [with Sinch] proved to be a significant advantage during this highly competitive time of year. The results of it were twice as effective compared to generic SMS. It’s a genuine pleasure to work with such a professional and responsive team.”
Multiple layers of redundancy and 24/7 network monitoring keep every channel moving without interruption.
99.99% uptime SLA that keeps calls connected coast to coast, with diverse routing that reroutes traffic around congestion or failure automatically.
Automatic fallback from RCS to SMS keeps messages delivering even when a device or channel can’t receive the richer format.
Built-in retry logic and multiple send paths keep critical emails landing, even during provider outages.
Replace fragmented voice, messaging, and email tools with one platform built to support customers at every stage of their journey.
Simplify operations: manage team access, monitor system status, and get support from one communications infrastructure provider.
Keep your numbers where they are: port in, provision, and manage numbering across your base without disrupting a single customer.
Control voice, messaging, and email across every touchpoint, from onboarding to renewal.
Most platforms are built on top of someone else’s infrastructure. Sinch connects directly to carriers worldwide – enabling fewer hops everywhere and full ownership across North America.
600+ direct carrier connections around the globe, so you get better economics than routing through a reseller.
13,800+ on-net rate centers across the US – calls originate and terminate on our own network, not a partner’s.
Recognized leader by Gartner, IDC, and Omdia.
One provider for all channels
Tell us about what you’re building and we’ll help you find the right solution. See why 200,000+ companies trust Sinch for messaging, voice, and email.