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TECHNOLOGY & AI

Communications infrastructure built for how AI moves

Sinch powers multi-channel global communications for AI and technology companies who have AI as their product, or a capability within it. Build with proven deliverability and fraud controls for autonomous workflows.

Channel coverage: messaging, email, voice, verification
900B+ messages sent per year
Direct carrier connections across 190+ countries

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Trusted by the world's leading technology and AI companies

What AI companies need

Sinch solves all three reasons AI agents struggle at scale

AI and technology companies get blocked by a few predictable problems in their communications stack. Here’s exactly how Sinch fixes each one.

Infrastructure that can’t keep up with AI-speed growth

A slow OTP or a laggy voice handoff is instantly visible in an AI product, forcing a rebuild at the worst possible time. Sinch’s global infrastructure with 600+ direct carrier connections absorbs the jump from a thousand users to a millions without re-architecting.

Vendor sprawl slows down an established roadmap

Legacy integrations and compliance requirements pile up as platforms mature, and every new vendor adds more to maintain. Sinch unifies messaging, email, voice, and verification under one platform that fits your existing stack.

Agentic workflows have no human checkpoint

An AI agent handling verification or a transaction on its own can expose a vulnerability before a person catches it. Sinch’s fraud controls run natively at runtime, so agents call them the same way they call any other tool.

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WHO BUILDS WITH SINCH

For technology and AI companies building the next generation of tools

Bringing communications into your AI roadmap

You’re layering intelligent communication into an existing solution and need a reliable partner. Sinch unifies messaging, email, voice, and verification through a single platform, so your engineering time goes into your product instead of maintaining vendor integrations.

Shipping AI communications as your product

Agentic messaging, email, or voice is core to what you’re building, not an add-on – like AI agent builders, AI platforms, or coding assistants. Get infrastructure that keeps pace with you and scales with agent traffic from day one, so performance always holds up.

Ship on Monday. Handle a million users by Friday.

AI-first companies move fast and scale voraciously. Communications infrastructure that can’t keep up becomes an immediate bottleneck. Sinch is built to keep pace.

Fast time to first message: Developer-friendly APIs, clean documentation, and a self-serve sandbox mean engineering teams can integrate without a sales call.
Delivery that matches your product quality bar: 600+ direct carrier connections ensure message and voice delivery that keeps pace with AI-driven interactions.
Scale from first user to hundreds of millions: Carrier-grade infrastructure handles non-linear growth without degradation or re-architecting.

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The communications foundation your AI roadmap can build on.

Established platforms carry legacy integrations, distributed buying committees, and compliance obligations across multiple markets. Sinch consolidates the complexity without replacing what already works.

Consolidate without compromise: A unified platform across every channel. Fewer vendors, less integration debt, designed to fit into existing stacks.
AI workflows supported: With MCP, AI agents can discover and invoke fraud controls and identity verification natively at runtime, without a separate layer.
Compliance ready before the review starts: ISO 27001, SOC 2 Type II, GDPR. Signed DPAs available from day one.

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Your communications won’t just reach users. They’ll protect them.

As AI-first platforms grow, they become targets for traffic pumping, account abuse, and identity fraud. Sinch’s fraud prevention scales with your platform.

Multi-method verification : SMS OTP, Flash Call, voice, WhatsApp, and email. Flash Call delivers up to ~50% lower cost than SMS OTP at volume.
Number Intelligence before sending : Real-time contact validation improves verification success rates and reduces wasted spend.
AI and ML-driven fraud controls : Traffic pumping detection and number intelligence that scale with your platform.

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A global leader in customer communications

Over 1 trillion customer interactions processed annually. Direct carrier connections across 190+ countries. Named a Leader in the Gartner Magic Quadrant for CPaaS for the fourth consecutive year.

600+ direct carrier connections: Across North America, EMEA, LATAM, and APAC with local compliance built in.
99.95%+ uptime on carrier-grade infrastructure: Intelligent routing and automated failover handle non-linear scale.
Ranked #1 in Gartner Critical Capabilities: Multinational Organisations and Video Use Cases, 2025.

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“Partnering with Sinch gives builders access to communications that work globally in the background, so they can focus on shipping and scaling what matters.”

Anton Osika CEO & Co-founder, Lovable

Read the press release