Según las expectativas de la Confederación Nacional de Comercio de Bienes, Servicios y Turismo (CNC), en 2020 el retail debería tener un incremento del 5,4% en las ventas. Y para que su empresa sea parte de este índice, aumentando los ingresos, es importante crear estrategias para aprovechar las fechas conmemorativas del retail, que incluyen no solo el famoso Black Friday, sino también fechas como el Día de la Madre y Navidad. Consulte a continuación las formas de aprovechar los feriados minoristas y un calendario con todos ellos. Cómo disfrutar las vacaciones De nada sirve intentar aprovechar fechas ajenas al segmento o la comunicación de tu empresa, ya que esta actitud puede causar daño a la imagen y alienar a los clientes que se sientan conectados con la marca o simplemente no generar engagement y conversiones. Por tanto, el primer paso para incrementar las ventas es analizar todas las oportunidades, identificando cuáles pueden ser aprovechadas por la empresa. Después de elegir las fechas a trabajar, es el momento de analizar cuáles serán las ofertas, cómo será la comunicación, quién será el público objetivo, además de preparar la operación para atender las crecientes demandas. Calendario festivo minorista ¿Qué fechas puede aprovechar su empresa? Consulta a continuación un calendario con todas las celebraciones del mercado.
Acciones promocionales para vacaciones Otro factor fundamental para el éxito de las campañas de venta dirigidas a fechas conmemorativas es la divulgación. Además de administrar el inventario, la capacidad de acceder al sitio web de la empresa o el tamaño del equipo de servicio, es importante adoptar una comunicación clara y fácil de entender para impactar y ganar clientes. Gran parte de la población tiene acceso a teléfonos inteligentes. Para que te hagas una idea, una encuesta realizada en 2018 mostró que Brasil ya tiene más de un teléfono inteligente activo por persona. A partir de esto, los SMS pueden ser un gran aliado en la etapa de difusión. Los SMS, además de ser compatibles con todos los dispositivos, no requieren el uso de Internet, asegurando que todos los contactos reciban el contenido, independientemente de que utilicen 3G o Wi-Fi.Otra ventaja de los SMS es que tiene una alta tasa de apertura. Vale la pena señalar que el 90% de los usuarios verifican todos los mensajes recibidos en un plazo máximo de 3 minutos después del envío. ¡Éxito en sus campañas de ventas para vacaciones minoristas utilizando SMS! Ponte en contacto con nuestros consultores y descubre las soluciones ideales para tu empresa.
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