A partir de las experiencias y aprendizajes de este año, aprende cómo prepararte para garantizar mejores resultados de ventas
Desde el día de Reyes, el Día de la Candelaria, hasta las festividades navideñas del 25 de diciembre, el comercio minorista expresa sus intereses a partir de campañas que se reinventan en un intento de innovar en la celebración, además de las fechas tradicionales, de eventos relevantes para el mercado y la economía, como el Día de la Madre o el Buen Fin o Black Friday. Descubre cuáles son los más populares:
En este contenido, te presentaremos lo que ha funcionado en las estrategias de comunicación para animarte a preparar a tu equipo para que, en el año siguiente, los resultados superen y sean incluso más satisfactorios que los de este año. Buena lectura.
La estructuración de una planificación estratégica debe iniciarse lo antes posible, para que la organización se beneficie de todo lo que la planificación puede ofrecer. No hay precisamente un período de tiempo estimado para la preparación de una planificación, aunque se recomienda que las reuniones de alineación no se celebren en fechas demasiado alejadas entre sí. Lo habitual es que se produzcan semanalmente o cada dos semanas, en el transcurso de la realidad de cada empresa.
Los mensajes de texto SMS se han destacado por seguir ofreciendo un bajo costo de inversión en relación con la tasa de entrega y apertura de mensajes, ya que no depende de la conexión a Internet, además de venir de forma nativa en prácticamente todos los teléfonos inteligentes hoy en día.
Conoce u abanico de ventajas para las estrategias de comunicación de las empresas:
¡Ve nuestra publicación sobre el uso eficiente de SMS para enviar alertas a los consumidores!
¿Sabías que WhatsApp hoy lidera el ranking de las redes sociales más utilizadas en México en 2022, con cerca 94.4% de preferencia? Esto es lo que indica Statista.
El canal, que proporciona al usuario varias ventajas sobre otras formas de comunicación, como el correo electrónico y el teléfono, tiene como principal ventaja la practicidad que se expresa a través de mensajes que se entregan instantáneamente y prácticamente en cualquier parte del mundo, incluido el envío de archivos de varios tipos, como documentos, fotos y videos.
Ya a través de WhatsApp Business Platform que, según Meta nació en 2018 y fue «desarrollada para satisfacer las necesidades de las empresas», su marca ahora tiene disponible para llegar a su audiencia con contenido relevante y cada vez más personalizado, aplicaciones como:
¡Aprovecha la oportunidad para consultar también nuestro artículo sobre cómo el cambio en la política de WhatsApp ha influido en los números de la industria farmacéutica!
Además, Sinch ofrece todo el soporte con respecto a la API de WhatsApp Business, que es una pegatina estampada en referencia al comercio electrónico mexicano y reconocida por su alta tasa de participación generada a través de conversaciones programables. Su asistente virtual destaca en el mercado en casos de: atención al cliente, mensajes promocionales, cheques en general, entre otros.
¿Te gustó nuestro contenido? Para obtener más información, entra en contacto con nuestros profesionales expertos y garantiza la simplicidad en los procesos de tu empresa conectando múltiples canales para una experiencia de mensajería basada en omnicanalidad.
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