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Shipped: Sinch Product Release Showcase | Q2 2026 edition

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Sinch Agent Tools
Make AI agents deliver production-ready code.
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Sinch Chat and Sinch Push
Have AI-powered conversations in app or on-site.
Watch the video
Mailgun Inspect for Salesforce
Back up your AI innovations with flawless emails.
Watch the video

RELEASE 01

Sinch Agent Tools – the native developer layer for AI-powered comms

Ship faster, less babysitting

Unleash your agents. Teach AI coding assistants how Sinch products work, then give them direct access to Sinch APIs to knock out hallucinations and inconsistent docs. You get accurate, production-ready code on compliant infrastructure without touching the underlying APIs.

Explore Sinch Agent Tools
Sinch Tools: Developer Toolkit for AI-powered Comms | Shipped Q2 2026

RELEASE 02

Sinch Chat and Sinch Push on Conversation API

Resolve questions from within the user journey 

Solve high-volume questions in your app or on-site with Sinch Chat. Then bring them back with Sinch Push if they drift away from the conversation. Add one or both to Sinch Conversation API for scale with one SDK for less engineering complexity.

See Sinch Chat
Sinch Push in Action
Sinch Chat and Push: AI-powered app and web live chat | Shipped Q2 2026

RELEASE 03

Mailgun Inspect for Salesforce Marketing Cloud Next

Stay in flow, send perfect emails at scale

QA campaigns as you build them to eliminate broken emails, even when you’re sending at scale. Check designs with pixel-perfect HTML previews, validate links automatically, and check accessibility, all without leaving SFMCM – no switching, faster builds.

See Mailgun inspect for yourself
Mailgun Inspect: Test and QA Emails in Salesforce | Shipped Q2 2026

Explore what’s already live

We consistently invest in our customer communications cloud, making advancements to help you create more connected, intelligent customer experiences.

Bild für H1 2025: Connecting messaging, email, voice, and CRM

H1 2025: Connecting messaging, email, voice, and CRM

Expanding the cloud brought new capabilities across messaging, email, voice, and CRM. Highlights included richer RCS messaging, AI-powered tools in Mailjet, Elastic SIP Trunking for scalable voice infrastructure, and enhanced HubSpot integration.
Watch the full H1 2025 product release showcase
Bild für H2 2025: Bringing AI deeper into customer communications

H2 2025: Bringing AI deeper into customer communications

Richer AI-powered customer engagement capabilities included dynamic WhatsApp carousels that created more interactive messaging experiences, and new AI tools in Contact Pro enabled seamless multilingual customer support. Deeper integrations added context-aware, AI-powered messaging directly to customer and sales workflows.
Watch the full H2 2025 product release showcase
Bild für Q1 2026: AI-powered conversations, built on trust

Q1 2026: AI-powered conversations, built on trust

New AI tools added intelligence across messaging, email and customer service, helping teams resolve conversations faster and personalize every interaction. New trust and security capabilities strengthened fraud protection, while expanded integrations with NetSuite, Zapier and Adobe embedded communications more deeply into customer and business workflows.
Watch the full Q1 2026 product release showcase

Featured Customer Journey

See our innovation in action

Featured during our Q2 earnings, this conversational commerce experience demonstrates how multiple Sinch products work together to solve a real customer challenge. Follow an end to end ecommerce journey that keeps the customer within a single conversation, reducing friction, increasing trust, and improving conversion.

Along the way, you'll see how Conversation API, Verification API, and Number Lookup combine to create a seamless, secure experience.

This is exactly what Sinch Shipped is all about: bringing our latest product innovations to life through real customer outcomes. 

Sinch Conversational Commerce Demo: Ecommerce Customer Journey Walkthrough

Be the first to see what’s shipped.