The Sinch blog

Products - 9 min

10DLC vs toll-free vs short code: Choose the right number type

Megan Libby

Products - 10 min

VoIP vs UCaaS: What’s the difference – and which one do you need?

Marinela Potor

Products - 8 min

Genesys BYOC: Your guide to bringing your own carrier to Genesys Cloud

Michael Walczak

Insights - 10 min

RCS vs MMS: A marketer’s guide for business messaging

Megan Libby

Products - 11 min

Everything you ever wanted to know about WhatsApp Business templates

Marinela Potor

Products - 10 min

Toll-free texting essentials: A guide to toll-free SMS and MMS

Megan Libby

Products - 7 min

DigiLocker and WhatsApp: Indians can now verify their IDs on WhatsApp

Marinela Potor

Conversations - 6 min

AI and linguistics: Why good chatbots need to “speak” human

Marinela Potor

Conversations - 9 min

Tracking cookies are dead! Now brands need to switch to conversational marketing

Marinela Potor

Fraud and security - 11 min

What is a one-time password (OTP)? Features and benefits explained

Megan Libby

Insights - 10 min

SMS verification explained: What it is and how it works

Megan Libby

Products - 9 min

Click-to-chat WhatsApp: A complete guide for enterprises

Megan Libby