VIBER BUSINESS MESSAGING

Engage users with rich content and secure business chats

Capitalize on Viber’s active, engaged audience of 1 billion users in 190+ countries.

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Build trust and stand out with Viber

Branded business messages

Treat customers like friends! With Viber you can list your brand in the sender ID, making messages more personal. 

Cost-efficient delivery

With Viber Business Messaging, you only pay for delivered messages.

Security first

Everything sent over Viber is end-to-end encrypted so you can be sure your conversations are secure. 
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Step up your business messaging

Whether you want to plug Viber for Business into your existing tools or build a Viber Chatbot, there’s an integration suited for your business needs.  

With Viber for Business you can initiate conversations with your customers to promote your brand and send useful, timely notifications.

And Viber Chatbots lets you streamline user communications and engage with your audience 24/7 with automated conversations.

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Build meaningful relationships with rich two-way messaging in a branded environment

Go past the 160-character limit and connect with a global user base on Viber. With a branded business profile page, your users will recognize you by the verified checkmark. Use chatbots for automated conversations and easily integrate with your CRM, contact center, and other business tools.

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Build secure business chats with a global user base

Go past the 160-character limit

Stand out from traditional SMS by combining text, files, images, and CTA buttons for a streamlined chat.

Simple and quick integration

Use Viber with our omnichannel Conversation API to gather all your messaging channels in one place.

Insights and analytics

Track, monitor, and improve Viber messages as well as user interactions in real time, with Conversation API.

Real-time user experience

Checking an account status, scheduling, in-chat purchasing – put everything your customers could want at their fingertips.

World-class customer service

Never let a customer down! Use chatbots to answer FAQs, direct chats to an agent, and be available 24/7.

Personalized content

Customize your message with interactive links and messages. Whether you use Viber Business Messages or Viber Chatbots, your chats stay relevant and contextual.

Improved overlay

Viber ensures lower block rates by allowing users to preview and allow future messages.

Got questions? We’ve got answers!

Viber Business Messaging lets you actively contact users who have opted-in with promotions or important notifications.​

Viber Chatbots are customizable chatbots that you can plug into your messaging systems after building. You can reply to inbound messages or engage with existing users in a verified chat environment. 

Sinch is a Viber Business Messaging partner. We will work with you to ensure that your implementation via Conversation API is suited for your brand, whether you’re an established messaging expert or just getting started with new channels.  

Mobile CX Insights

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Guides

The ultimate guide to conversational messaging channels

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20 customer engagement tools your business needs

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Insights, Products, Solutions

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What are you waiting for?

Enrich your business – get started with Viber!