SHIPPED: QUARTERLY RELEASE SHOWCASE: Q3 2026
Building your own AI, configuring it in your own development environment, or activating it in an existing application? Easy. This quarter, we shipped new ways to put trusted communications infrastructure under it all.
RELEASE 01
Voice API v2 with Voice Relay for AI voice agents
Put your AI agent on the help desk with Voice API. Voice Relay connects each call to the LLM powering your agent, with no telephony expertise needed.
RELEASE 02
Mailgun + Agent Tools
Bring Mailgun capabilities into your AI development environment. Using Mailgun and Sinch Skills in SpaceXSI’s Grok Build or Cursor, you can validate contact lists, test email HTML, run preflight checks and analyze email performance, all through natural-language prompts.
RELEASE 03
AI Agents in Sinch Engage
Create AI-powered customer experiences without writing code. AI Agents in Engage can answer routine customer questions, guide customers through conversations and seamlessly hand off more complex inquiries to your team, freeing them up to focus on what matters most.
We consistently invest in our customer communications cloud, making advancements to help you create more connected, intelligent customer experiences.
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