Legal
Sub-Processors
This page provides information about the sub-processors that Sinch has engaged in accordance with the Sinch Data Processing Agreement (DPA) to provide processing activities on Customer Personal Data (as defined in the DPA) on behalf of our customers. Which sub-processors will apply to an individual customer will depend on the type of service the customer uses (Sinch Service) and the region that the customer is based in (Sinch Region).
Sinch uses two types of sub-processors: Sinch entities that support Sinch Service(s), and third parties that Sinch has contracted with in order to provide a Sinch Service.
Sinch will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates through the subscription mechanism at the bottom of this page, Sinch will notify you by email of changes to this page. Please refer to your DPA for more information on the process.
The Sinch entities listed as providing support activity below provide customer-initiated support. These entities do not process Customer Personal Data unless such data is shared by the customer when requesting support. The location of customer’s end users will affect the processing location.
| Third Party Entity | Hosting Location; Sinch Region (if applicable) | Sinch Service | Activity | Notes |
| Aiven Limited Address: Aiven Oy Antinkatu 1 00100 Helsinki Finland | EU Chatlayer: EU, US, Brazil, India | Chatlayer | Infrastructure | From in or about June 2024, Chatlayer will be hosting per reqion (AU, EU or US) |
| Amazon Web Services Australia Pty Ltd Address: Level 37, 2/26 Park St, Sydney, New South Wales 2000, Australia Australian Company Number (ACN): 605345891 | Australia | Sinch Engage (MessageMedia) | Hosting | |
| Amazon Web Services Inc. Address: C/o Corporation Service Company, 251 Little Falls Drive, Wilmington, 19808, United States of America. LEI: 2549000I2PRQGGIGCA75 | Messaging: Australia; AU1 Brazil; BR1 Canada; CA1 Ireland; EU1 Germany; EU2 Sweden; EU6 USA; US1, US2, US6 A2P Monetization: Ireland; EU1 Campaigns: EU; eu-west 3, USA; us-east 1 Verification: Germany, Ireland, USA, Singapore, India RCS Rich Messaging (RCS API): USA & Brazil Messaging (MM2): US Fax API: US Functions: US | General, Messaging, WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram, Sinch Push Notification), Flows, Sinch Live Chat, A2P Monetization, Campaigns, Verification, Sinch Engage (MessageMedia), RCS Rich Messaging (RCS API), Elastic SIP Trunking, Fax API, Functions | Hosting A2P Monetization only: Managed Service | |
| Amazon Web Services EMEA SARL Address: 38 Avenue John F. Kennedy, L-1855 Luxembourg Company number FC034225 | Messaging: Ireland; EU 1 Contact Pro: Australia, Germany, US, South Africa, Conversation Content Analysis: EU (Germany), US, South Africa, Australia Chatlayer, Engage Classic (MessengerPeople) Ireland; EU1, Germany; EU2 Omnichannel Connector: EU (Ireland) Number Lookup: EU, US Sinch Engage (MessageMedia): Ireland RCS Rich Messaging (RCS API): EU Voice API and In-App Calling: Australia, Brazil, Germany, Singapore, USA Fax API: US | General, Messaging, Contact Pro, Chatlayer, Sinch Engage, Omnichannel Connector, Number Lookup, Sinch Engage (MessageMedia), RCS Rich Messaging (RCS API), Voice API and In-App Calling, verification, Fax API | Hosting Contact Pro: Conversation content analysis Voice API only: Text to Speech | |
| AppCues Inc. Address: 177 Huntington Ave Ste 1703, PMB 94414, Boston, Massachusetts 02115, US | USA | General, Chatlayer, Messaging (MM2) | Infrastructure, User Onboarding, feature release announcements | |
| Apple Inc. Address: C/O C T Corporation System 330 N. Brand Blvd Suite 700 Glendale, California (US-CA), 91203 UNITED STATES LEI: HWUPKR0MPOU8FGXBT394 | Global | Engage Classic (MessengerPeople) | Hosting, Infrastructure and Delivery of Messages | |
| AssemblyAI, Inc. Address: 2261 Market St Pmb 4577 San Francisco, CA, 94114-1612 United States | EU (Ireland), US | Contact Pro | Speech-to-text conversions and conversation content analysis | |
| Atlassian Corporation Address: 350 Bush St FL 13 San Francisco, CA, 94104-2879 United States | US, Global Mailjet, Mailgun & Email on Acid: USA & EU | General, Chatlayer, Campaigns, Number Lookup, Sinch Engage (MessageMedia), Engage Classic (MessengerPeople), Mailjet, Mailgun, Email on Acid, Messaging (MM2), Fax API, Functions | Support ticket tracking, Incident Management | |
| Chargebee Address: 909 Rose Avenue, Suite 950 North Bethesda, Maryland 20852-8765 United States | EU | Chatlayer, Sinch Engage | Billing | |
| Equinix do Brasil Soluções de Tecnologia em Informática S.A. Address: Rua Dr. Miguel Couto, 58 – Centro São Paulo São Paulo 01008-010, Brazil | BR | Messaging (MM2) LATAM Legacy Messaging Platform | Hosting and Infrastructure; | |
| Ascenty Data Centers e Telecomunicações S/A. Address: R. Presbítero Plinio Alves de Souza, 757 – Medeiros Jundiaí São Paulo 13212-141, Brazil | BR | Messaging (MM2) LATAM Legacy Messaging Platform | Hosting and Infrastructure; | |
| Logrocket Address: 87 Summer St Boston, MA, 02110-1208 United States | US | Messaging (MM2) | Service used to track customer action on our platform to debug errors | |
| Amplitude Address: 501 2ND St Ste 100 San Francisco, CA, 94107-1431 United States | US | Messaging (MM2) | Service used to track web analytics of platform usage. | |
| Equinix Inc. Address: 1 Lagoon Dr Ste 400 Redwood City, CA, 94065-1564 United States | USA, US5 | Messaging | Hosting | |
| Extrinsica Global Ltd Address: 3rd Floor 11-21 Paul Street, London, England, EC2A 4JU | USA, US7 | Messaging | Hosting | |
| GlobalConnect AB Address: Bäverns Gränd 17, SE-753 19 Uppsala, Sweden | Sweden, EU3 | Messaging, Campaigns | Hosting | |
| Google Cloud EMEA Ltd Address: 70 Sir John Rogerson’s Quay, Dublin, D02 R296, Ireland LEI: 98450052CF14CFEB6435 | Chatlayer, MessengerPeople: Germany; EU2 | Chatlayer, MessengerPeople, Voice: Text To speech capabilities | Hosting | |
| Google Cloud France SARL Address: 8 RUE DE LONDRES, 75009 PARIS 9, France | EU (Germany & Belgium) | Mailjet | Cloud datacenters | |
| Google LLC Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA | USA, EU Mailgun: EU (Germany & Belgium: EU customers), USA: US customers | In-App Calling, Chatlayer, Sinch Engage (MessageMedia), MailGun, Messaging (MM2) | Hosting and Infrastructure; In-App Calling only: Push notifications to devices. MailGun: Cloud datacenters Messaging (MM2): Data Storage | |
| InfoBank Corporation Address: 12F, A-dong, U-space 1, 660, Daewangpangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, 13494, South Korea | South Korea | Kakaotalk | Hosting | |
| Jibe Mobile Inc. Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA | EU, USA, Brazil | RCS Rich Messaging (RCS API) | Service Provisioning and Support | |
| J-Labs sp. z.o.o (Poland) Address: Zabłocie 43A, 30-701 Kraków, Poland | EU | Chatlayer, , WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram), Flows, Sinch Live Chat, Number Lookup, RCS Rich Messaging (RCS API) | Service Provisioning and Support RCS Rich Messaging (RCS API): Service Provisioning, Development and Support | |
| MacStadium Inc. Address: 3340 Peachtree Rd NE Ste 2330 Atlanta, GA, 30326-1016 United | USA | Email on Acid | Cloud datacenters | |
| Meta Platforms, Inc. Address: Address: 1 Meta Way Menlo Park, CA, 94025-1444 United States | Global | WhatsApp, Messenger, Instagram | Delivery of messages | |
| MongoDB Limited Address: Building Two, Number One Ballsbridge Dublin 4, Ireland | Chatlayer, Engage Classic (MessengerPeople) EU, Sinch Engage (MessageMedia): EU or AU | Chatlayer, Engage Classic (MessengerPeople), Sinch Engage (MessageMedia) | Hosting and Infrastructure | |
| NHN Corporation Address: Nhn Ent Play Museum 16 Daewangpangyo-ro 645beon-gil, Seongnam, Gyeonggi-do, 13487, South Korea | South Korea | Kakaotalk | Delivery of messages | |
| Deel Inc. Address: 425 1st St San Francisco, CA 94105 United States | Global | VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Oracle Svenska AB (Sweden) Address: Råsundavägen 4 169 67, Solna, Stockholm Sweden | EU | VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Database, Infrastructure, Support | |
| Raintank Inc., dba Grafana Labs Address: 29 Broadway, Penthouse, New York, NY 10006-3201 | EU, USA | Engage Classic (MessengerPeople), WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram, Sinch Push Notification), Flows, Campaigns, Omnichannel Connector | Analytics and logs | |
| RedHat Limited (Ireland) Addres: 6700 Cork Airport Business Park, Kinsale Road, Co. Cork, Ireland LEI: 5493001TVDI7HN3NXF23 | EU | VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | OS, Support | |
| Sentry Address: 45 Fremont Street, 8th Floor San Francisco, CA 94105 | USA | General, Chatlayer, Sinch Chat, | Infrastructure, Observability | |
| Stripe Payments Europe, Limited Address: One Wilton Park Wilton Place, Dublin 2, D02FX04 Ireland LEI: 549300DSKP4KJP52XY61 | EU Mailjet & Mailgun: USA, EU (Ireland) | Chatlayer, Mailjet, Mailgun | Billing Mailjet & Mailgun: Support billing and payment systems | |
| Tangent Internaltional Limited (UK) Address: 11 Woodbrook Crescent, Billericay, Essex, CM12 0EQ LEI: 213800RESOPSWNT4AE13 | Global | VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Zendesk, Inc. Address: 989 Market Street, San Francisco, US-CA, 94103, US | USA, EU and APAC | Sinch Messaging, Voice API, In-App Calling, Verification, MessageMedia, Engage, Engage Classic, Chatlayer, Mailgun, Mailjet and Email on Acid, Elastic SIP Trunking | Customer support platform | |
| ConfigCat Address: Tátra utca 5/A 1. em. 2. ajtó, 1136 Budapest, Hungary. | EU | General, Chatlayer, Engage Classic (MessengerPeople), Sinch Engage (MessageMedia), ConvAPI (WhatsApp) | Application feature flagging | |
| Hetzner Online GmbH Address: Hetzner Online GmbH Industriestr. 25 91710 Gunzenhausen Germany | EU | Engage Classic (MessengerPeople) | WhatsApp Hosting | |
| Datadog Address: 45th Floor, 620, 8th Avenue, New York, NY 10018-1741, U.S | USA, EU | Chatlayer, Sinch Engage, Sinch Engage (MessageMedia), Elastic SIP Trunking, Fax API, Functions | Observability | |
| CloudFlare, Inc. Address: 101 Townsend St, San Francisco, CA 94107 LEI: 5493007DY18BGNLDWU14 | EU | Chatlayer, Engage Classic (MessengerPeople) | Infrastructure | |
| Microsoft Azure Address: 15010 NE 36th Street Microsoft Campus Building 92 Redmond, WA 98052 | USA, EU | Chatlayer, Engage Classic (MessengerPeople), Voice API, Verification | Voice API: Text To speech capabilities, Machine Learning | |
| OpenAI, LLC Address: 1455 3rd Street, San Francisco, CA 94158 | EU | Chatlayer, Engage Classic (MessengerPeople) | Machine Learning | |
| CloudAMQP Address: 84CODESAB Hälsingegatan 49 11331 Stockholrn | EU | Chatlayer, Engage Classic (MessengerPeople) | Infrastructure | |
| Ably Realtime Ltd Address: 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN Company number 06946246 | EU | Chatlayer, Engage Classic (MessengerPeople) | Cloud Service for Live Updates | |
| Zesium Mobile DOO, Serbia Address: 8 Mičurinova, Novi Sad, Vojvodina, 21000, Serbia | EU | Sinch Live Chat | Service Provisioning and Support | |
| Huawei Inc. Address: 53rd Floor, PBCOM Tower, Ayala Avenue Cor. V.A Ruffino St., Salcedo Village, Makati City, 1227, Philippines LEI: 213800DG6WIZICM6PH10 | In-App Calling | Push notifications to devices | ||
| SFDC Ireland Ltd Address: Salesforce Tower, Spencer Place, Dublin 1, D01 W2Y3. LEI: 549300UONRKY537S9629 | US, EU (Germany), AU | Omnichannel Connector | Processing of customer data | Starting 1st March 2024 |
| Scaleway SAS (previously Online SAS) Address: 8, rue de la Ville-l’Évêque, 75008 Paris, France | France | Campaigns | Hosting and Infrastructure | |
| Tencent Holdings Ltd. Address: 29/F., Three Pacific Place, No. 1 Queen’s Road East, Wanchai, Hong Kong, 999077, HK LEI: 254900N4SLUMW4XUYY11 | EU, USA, Brazil | Rich Messaging (incl. Conversation API) | Delivery of messages | |
| Reseau Group Address: 250 South Main Street, Suite 200, Naperville, IL 60564 | US, India | Number Lookup | Support | |
| Force Technology Inc., (Paragon) Address: Paragon Force, Inc. 280 Northgate Blvd., Suite A Bloomfield, IN 47424 | EU | Applications Ecosystem Integrations | Hosting and Infrastructure | |
| Collaboration Betters The World APAC Limited Address: Beautiful Group Tower, Connaught Road Central, Central and Western, Hong Kong | Vietnam, Hong Kong | Sinch Engage (MessageMedia) Applications Ecosystem Integrations | Service support provisioning, Development | Developers are long-term contractors dedicated to Sinch development work |
| PingCap Ltd Address: 80 Raffles Place, #25-01, UOB Plaza, Singapore 048624 LEI: 655600IUTTJDQ6W8V980 | AU, EU and USA | |||
| Emagine Consulting AB Address: David Bagares Gata 3 111 38 Stockholm, Sweden | EU | Number Lookup, Chatlayer, WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram, Sinch Push Notification), Flows | Service provisioning & support and Customer Support | |
| Cloudinary Ltd Address: 6201 America Center Dr Suite 220, San Jose, CA, 95002, USA. | US | Sinch SMS for Zoho Ecosystems Extension | MMS Hosting (US/AU) | Planned deprecation 1st half of 2026 |
| Userlist, Inc. Address: 6595 Roswell Rd Ste G2130, Atlanta, Georgia, 30328, United States | US | Sinch SMS for Zoho Ecosystems Extension | Analytics | Planned be replaced with Gainsight 1st half of 2026 |
| Akixi Limited Address: Ground Floor, 1/7 Station Road, Crawley, West Sussex, the United Kingdom, RH10 1HT LEI: 984500C7UPE250C10984 | US | UCaaS call center reporting | Call center reports | |
| OrecX (subsidiary of CallMiner) Address: 1 North LaSalle, Suite 1375, Chicago, Illinois 60602 | US | UCaaS call recording | Recording call audio | |
| Enghouse Systems Limited Address: 80 Tiverton Court Suite 800 Markham, Ontario CA L3R 0G4 549300LKRHABBMOTY018 | US | UCaaS billing and invoice generation | Generates billing data and invoices for UCaaS customers | |
| Deepgram, Inc. Address: 548 Market Street, Suite 25104, San Francisco, CA 94104 | EU | Chatlayer | Voice: Text To speech and Speech to Text capabilities | Only used when Voice bots are used and if Deepgram is used as STT / TTS provided |
| TransUnion/NeuStar Address: 11955 Democracy Drive 16th Floor Reston, VA 20190 LEI: 549300ZS772LUNUMRB03 | USA | Elastic SIP | STIR/SHAKEN Attestestion | |
| Emagine Poland Address: Domaniewska 39 A, PL-02-672, Warszawa | EU | WhatsApp, Rich Messaging (incl. Conversation API) | Rich Messaging (WhatsApp): Service Provisioning, Development and Customer Support | |
| Moesif Address: 77 Van Ness Ave Ste 101 Pmb 1513 San Francisco, CA, 94102-6042 United States | US | Fax API | Observability | |
| TD Synnex Address: Lillsjövägen 19 136 50 Jordbro Sweden | EU | Support | Hardware Support | |
| Advania Sverige AB Fredsborgsgatan 24 Address: Box 44034 100 73 STOCKHOLM, Sweden | Sweden | Operations | Operations |
| Sinch Entity | Hosting Location and Sinch Region (if applicable) | Sinch Service | Activity | Notes |
| Sinch America Inc. (US) Address: Street: One North Wacker Dr, Suite 2500, Chicago, IL, Post Code: 60606, USA | US | Messaging, Rich Messaging (incl. Conversation API, WhatsApp, Kakaotalk, LINE, WeChat, Telegram, Flows, Sinch Push Notification), Fax API, Functions | Service Provisioning and Support | |
| Sinch Denmark Aps (Denmark) Address: Fruebjergvej 3, Copenhagen, Post Code: 2100, Denmark | EU | Messaging | Service Provisioning and Support | |
| Sinch Operator Software AB (Sweden) Address: Lindhagensgatan 112, Stockholm, Post Code: 112 51, Sweden | EU | Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Sinch Sweden AB (Sweden) Address: Lindhagensgatan 112, Stockholm, Post Code: 112 51, Sweden LEI: 549300CZPKZFR8F1W729 | EU | Messaging, Chatlayer, Sinch Engage, Rich Messaging (incl. Conversation API, Whatsapp, Messenger, Instagram, Kakaotalk, LINE, WeChat, Telegram, Flows, Sinch Push, Notification), Sinch Live Chat; Voice API and In-App Calling, Contact Pro, Campaigns, Verification, Omnichannel Connector, Number Lookup, RCS Rich Messaging (RCS API), Messaging (MM2), Fax API, Functions | Service Provisioning, Development, Support RCS Rich Messaging (RCS API): Service Provisioning, Development, Support | Omnichannel Connector: Starting 1st March 2024 |
| Sinch Finland Oy (Finland) Address: Linnoitustie 4, Espoo, Post Code: 02600, Finland | EU | Contact Pro, Number Lookup | Service Provisioning, Development, Support | |
| Sinch BR S.A. (Brazil) Address: Avenida Brigadeiro Faria Lima, 1663, Level 10, Jardim Paulistano, São Paulo, São Paulo, CEP 01452-001, Brazil | Brazil | Chatlayer, Sinch Engage, MessengerPeople, WhatsApp, Messenger, Instagram, Conversation API, Sinch Push Notification, RCS Rich Messaging (RCS API), Messaging (MM2) | Development, Support RCS Rich Messaging (RCS API): Service Provisioning, Development, Support | |
| Sinch Communications Canada Inc. (Canada) Address: 1435 rue Saint Alexandre, Suite ID: 550, Montreal, Post Code: H3A 2G4, Canada | Canada | WhatsApp, Messenger, Instagram, Conversation API, Chatlayer, Sinch Engage | Development, Support | |
| Sinch Poland Sp Zoo (Poland) Address: Ul. Prosta 51, Warszawa, Post Code: 0-838, Poland | EU | Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, NOC Monitoring | |
| Sinch Germany Gmbh (Germany) Address: St-Martin-Straße 63, München, Post Code: 81669, Germany | EU | Messaging | Service Provisioning and Support | |
| Sinch Communications Spain SL (Spain) Address: Camino Cerro de los Gamos Numero 1, Edificio 1 Pozuelo De Alarcón 28, Madrid, Spain | EU | Messaging, Chatlayer, Sinch Engage, MessengerPeople, Campaigns | Service Provisioning and Support | |
| Sinch Singapore Pte Ltd (Singapore) Address: 1 Harbourfront Avenue, #16-03 Keppel Bay Tower, Singapore, 098632, Singapore | Singapore, APAC | Messaging; Voice API and In-App Calling, Verification | Service Provisioning and Support | |
| Sinch Interconnect LLC (US) Address: One North Wacker Dr, Suite 2500, Chicago, IL, Post Code: 60606, USA | US | Messaging | Service Provisioning and Support | |
| Sinch de Peru S.A.C (Peru) Address: Av. Emilio Cavenecia no. 151, Oficina 701, Miraflores, Lima, Peru | LATAM | Messaging | Service Provisioning and Support | |
| Sinch Malaysia Sdn Bhd (Malaysia) Address: Unit 3A-01A, Level 3A, Glo Damansara, No. 699, Jalan Damansara, 30, Kuala Lumpur, 60000, Malaysia | APAC | Messaging | Service Provisioning and Support | |
| Cyclelogic do Brasil Mobile Solutions Ltda. (Brazil) Address: Avenida Coronel Silva Teles, Edifício Dahruj Tower, Cambuí, 977, Level 6, 62, Campinas, São Paulo, Post Code: 13024-001, Brazil | LATAM | Messaging | Service Provisioning and Support | |
| Sinch UK Ltd (UK) Address: Viking House, John Roberts Business Park, Pean Hill, Blean, Kent, Post Code: CT5 3BJ, United Kingdom | UK | Messaging, RCS Rich Messaging (RCS API) | Service Provisioning and Support RCS Rich Messaging (RCS API): Service Provisioning, Development, Support | |
| Sinch DMCC (UAE Dubai) Address: Office 402 , JBC-4, Plot No. JLT-PH1-N3A, Jumeirah Lakes Towers, Dubai, UAE by the Dubai Multi Commodities Centre, United Arab Emirates | UAE | Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Sinch Colombia S.A.S (Colombia) Address: Avenida Carrera 45,103-34, Suite ID: Oficina 408, Bogota D.C., Colombia | LATAM | Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Nedimix S.A. (Uruguay) Address: Calle Colonia 810, oficina 403, Montevideo, Uruguay | BR, EU | Chatlayer, Sinch Engage, MessengerPeople, Messaging (MM2) | Support | |
| Sinch Australia Pty Ltd (Australia) Address: 150 Lonsdale Street, Wesley Place, Level 8, Suite 8.3, Victoria, Melbourne, 3000, Australia | Australia | Support | ||
| Sinch France SARL Address: 43, rue de Dunkerque, Paris, 75010, France | France | Messaging, Campaigns, RCS Rich Messaging (RCS API) | Service Provisioning and Support RCS Rich Messaging (RCS API): Service Provisioning, Development, Support | |
| Sinch Cloud Communication Services India Pvt Ltd (India) Address: The Ruby, South Centre Wing, Senapati Bapat Marg, Tulsi Pipe Road, Dadar West, 9th Floor, Mumbai, Post Code: 400028, India | India, APAC | RCS Rich Messaging (RCS API), Messaging, Chatlayer, Sinch Engage, MessengerPeople, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization | RCS Rich Messaging (RCS API): Service Provisioning, Development, Customer Support, Project Management, Deployment, Managed Services | |
| Cyclelogic México S. de R.L de CV. (Mexico) Address: Calle Arquimides, 130, Piso PC Mezzanine Colonia; Polanco Chapultepec, C.P. 11560 Delegación, Miguel Hidalgo, Mexico City, Mexico | Mexico | Messaging | Service Provisioning and Support | |
| Inteliquent Inc. (USA) Address: One North Wacker Drive, Suite 2500, Chicago, Illinois 60606, USA | US | Voice API and In-App Calling, Verification, Number Lookup, Elastic SIP Trunking | Service Provisioning and Support, Development | |
| Mailgun Technologies, Inc. Address: One North Wacker Drive, Suite 2500, Chicago, Illinois 60606, USA | USA | Mailgun, Mailjet | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, Mailjet: Support | |
| Mailjet SAS Address: 43, rue de Dunkerque, Paris, 75010, France | EU (France) | Mailjet | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | |
| Message4U Pty Ltd Address: 150 Lonsdale Street, Wesley Place, Level 8, Suite 8.3, Victoria, Melbourne, Post Code: 3000, Australia | Australia, EU | Sinch Engage (MessageMedia) | Service Provisioning and Support, Development | |
| MessageMedia U.S.A. Inc. Address: One North Wacker Dr, Suite 2500, Chicago, IL, Post Code: 60606, USA | USA | Sinch Engage (MessageMedia) | Service Provisioning and Support, Development | |
| MessageMedia Europe Limited Address: 168 Church Road, East Sussex, Hove, Post Code: BN3 2DL, United Kingdom | EU | Sinch Engage (MessageMedia) | Service Provisioning and Support, Development | Legacy – to be retired |
| Sinch Phillipines Inc. Address: 28F Penthouse World Plaza, 5th Avenue, Bonifacio Global City, Taguig City, Manila, Post Code: 1634, Philippines | Philippines | Sinch Engage (MessageMedia) | Service Provisioning and Support, Development | To commence July 2024 |
| Simple Texting LLC Address: One North Wacker Dr, Suite 2500, Chicago, IL, Post Code: 60606, USA | USA | Sinch SimpleTexting | Service Provisioning and Support, Development |