The Sinch blog

Your go-to resource for expert tips and insights on all things customer communications and meaningful engagement!

Category

Campaigns - 7 min

The broadcast on Facebook Messenger is back: This is how it works!

Conversations - 9 min

Meta Conversations Conference: 6 important takeaways

Conversations - 15 min

AI chatbots in e-commerce: Advantages, examples, and tips for companies

Conversations - 11 min

AI chatbots in customer service: Everything you need to know

Conversations - 9 min

AI chatbot examples: These 9 companies get it right!

Conversations - 6 min

AI and linguistics: Why good chatbots need to “speak” human

Insights - 10 min

How conversation design improves chatbot experiences

Conversations - 9 min

Tracking cookies are dead! Now brands need to switch to conversational marketing

Campaigns - 5 min

You thought shopping on WhatsApp would never come? Here it is!

Conversations - 5 min

Will chatbots replace humans? No, but they’ll need to learn how to work together!

Conversations - 17 min

Why car dealers and repair shops should leverage messaging apps to provide a better customer experience

Conversations - 6 min

WhatsApp vs. Facebook Messenger for companies: Which messaging app do I use for what?