CommX

The Future of Commerce Starts Here

Sinch is a proud member of CommX, a community of digital commerce professionals, marketers, and merchandisers offering a space to connect with peers. We discuss best practices & leading industry trends through custom research & benchmarking data you can use to lead your team into a new era of digital commerce growth. All supported by a community of professionals who get it.

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Best-in-class Research

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CommX Reports

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Pitch-Perfect Personalization

A consumer study of personalization preferences and data privacy concerns.
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From Digital Sales Cheer To Consumer Spending Fear

A Holiday 2022 U.S. Digital Commerce Outlook.
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Understanding today’s digital commerce team

An in-depth review of today’s digital retail organization: Its structure, challenges, and assessment metrics.
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2022 consumer trends: Metaverse and social commerce

Social commerce remains a strong area for growth while live-streaming and the Metaverse are early in their adoption cycles.
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2022 digital trends and investment priorities

Adjusting to rising consumer acquisition costs with a renewed focus on retention and customer experience.
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Learn more about CX

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Insights

Customer experience transformation: What it is + how to boost your CX strategy

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Insights, Products

Omnichannel vs. multichannel: What's the difference

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Reports

What's in store? Rethinking CX for retail and e-commerce

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Related resources

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Reports

Mobile consumer engagement 2020

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Reports

Customer experience in a transformed world

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Reports

Banking disrupted

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Resources