Your email sending data can now stay in Australia: Mailgun’s new AU region goes live November 10

If you send email from Australia, where your data lives matters. Starting November 10, you can choose to have your email sending data and logs stored, processed, and backed up in Australia. We’re opening a new region for the Mailgun email API in Australia – a dedicated local region that keeps your email sending data in the country while giving local senders faster, more reliable performance.

Australia-based hosting isn’t a nice-to-have anymore – for many teams, it’s a requirement. With the new Australia (AU) region, Mailgun stores and processes your email sending data in Australia. That makes it easier to clear procurement, security reviews and gives your customers more confidence in how you handle their information.

Distance costs time. For teams sending to customers in Australia and markets like Singapore and Malaysia, the AU region cuts the distance every message has to travel. That shorter path is built to lower latency, speed up processing and delivery. And with dedicated infrastructure in the region behind it, you get consistent, reliable performance.

For regulated industries in Australia, email isn’t just a marketing channel – it’s how statements, receipts, fraud alerts, and identity checks reach customers. That’s why reliability and security can’t be an afterthought. Mailgun already sends 850 billion emails a year for more than 150,000 companies, with a financially backed 99.99% uptime SLA. Our security and compliance credentials include SOC 2 and ISO 27001.

The AU region builds on that where it matters most for Australian institutions: your email sending data and logs stay in Australia to helping you meet compliance and security requirements.

It’s the same email API and analytics your team already knows – now with the Australia-based hosting story your compliance and security stakeholders are asking for, and the confidence to transform customer communication in even the most highly regulated sectors.

This isn’t a different product. It’s the same Mailgun – the same email API, analytics, deliverability engine, and 99.99% uptime SLA behind 850 billion emails a year – now hosted in Australia. Australia joins our existing US and EU regions, so you can choose where your email sending data lives based on where your customers are.

And it’s built for enterprise from the start. You get dedicated APAC support and Technical Account Manager (TAM) in your time zone, so you’re not waiting overnight for answers.

New to Mailgun? The AU region is available on our contract plans, so talk to sales to get set up and start sending from Australia. Already a Mailgun customer? Your Account Manager or Customer Success can help you add the AU region to your plan.

Author: The Sinch team