SEND SMS AUTOMATICALLY

The easy SMS automation software that connects to your current tools

When you need to create automated, two-way text journeys for marketing, commerce, and support, our SMS automation software makes it easy—cutting costs and manual work. With Sinch Engage, you get no-code workflows, native CRM integrations, and a unified inbox so you can launch in minutes.

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Join over 190,000 businesses, including 8 of the 10 largest tech companies in the world

WHY SINCH

Powerful, no-code SMS automation software built for busy teams

Nurture leads, encourage checkouts, and resolve questions faster by adding automated, conversational messaging to the tools you already use. You’ll benefit from 20+ native integrations with leading CRM and e-commerce platforms, and access 10,000+ connections via iPaaS integrations like Zapier.

Increase sales & loyalty

Trigger personalized drip campaigns for lead nurturing, abandoned carts, and promotions, right from the tools you already use.

Bring messaging to CRM

Sync contacts and data in both directions with HubSpot, Salesforce, and more to launch SMS automation journeys without leaving your CRM.

Save time & reduce costs

Automate answers to FAQs, reminders, and status updates to free up your team for more important conversations while cutting costs.

HIGHER SALES, HAPPIER CUSTOMERS

How SMS automation drives revenue

Send timely, personalized messages that guide shoppers from first click to checkout and beyond. With no-code automations and keyword triggers, teams can recover carts, nurture leads, and deliver offers that keep customers coming back.

  • Save abandoned carts with instant reminders

  • Launch drip campaigns that nurture leads at scale

  • Send exclusive offers that foster repeat purchases

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BRING MESSAGING TO YOUR CRM

Launch SMS journeys from HubSpot, Salesforce, and more

Keep all your customer data and conversations in sync. Deep integrations with HubSpot, Salesforce, Shopify, and 20+ other systems let you build, launch, and report on SMS automation workflows inside the CRM and e-commerce tools you already know.

  • Bi-directional contact and deal syncing

  • Use CRM segments and properties for personalization

  • Report on SMS performance alongside email and ads

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SAVE TIME & CUT COSTS

Automate routine tasks and focus on higher-value work

Shift repetitive questions and manual outreach off your team’s plate. With automated opt-in management, ready-to-use templates, and built-in compliance controls, the busywork takes care of itself—freeing agents to handle more complex needs and giving marketers more time to create great campaigns.

  • Auto-respond to common inquiries 24/7

  • Built-in GDPR & TCPA consent management

  • SOC 2 Type II safeguards protect customer data

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TOP USE CASES

Drive results across teams and industries

E-commerce

Recover abandoned carts, send order and delivery updates, and create customer loyalty with timely, personalized messages.

Marketing

Nurture leads with drip campaigns, re-engage lapsed customers, and promote new products.

Customer Service

Automate answers to common questions, collect feedback, and send complex issues to a live agent in one unified inbox.

Recruiting

Schedule interviews, send reminders, and keep candidates up to date with conversational SMS that feels personal, even at scale.

NOTABLE FEATURES

Everything you need to automate two-way messaging

Automations & Keyword Trigger

Create simple automations or auto-replies that send when customers text keywords like “JOIN” or hit milestones in connected apps.

Native CRM & E-comm Integrations

Connect HubSpot, Salesforce, Shopify, NetSuite, and 20+ more platforms with bi-directional data syncing.

Personalization

Add names, purchase history, or any CRM field to make every message feel one-to-one.

Unified Inbox

Manage conversations from SMS, RCS, WhatsApp, and social channels in a single, collaborative, omnichannel view.

Analytics & Dashboards

Track sends, clicks, conversions, and ROI to optimize campaigns in real time.

Message Templates

Save and reuse approved copy for faster launches and consistent brand voice.

Rich RCS Automation

Engage customers with carousels, images, and suggested replies that drive higher interaction than plain text.

No-Code Platform

Our easy-to-use platform puts powerful automation tools in the hands of non-technical teams.

Frequently asked questions

It’s a no-code tool that lets teams build automated, two-way text conversations for marketing, commerce, and service, so you can personalize outreach and scale customer journeys without relying on developers.

You can build automations with keyword triggers or app events, personalize content with dynamic fields, then launch and refine using the real-time analytics inside Sinch.

No. Sinch Engage is a no-code platform built for marketers and business users. You can launch automations and grow your contact list without writing code.

Yes. The platform is multichannel, supporting SMS, WhatsApp, Instagram, RCS, and more and is managed from one unified inbox.

Use native integrations for platforms like Shopify and Salesforce for instant bi-directional sync, or connect via REST API for custom setups. You can also extend connections through iPaaS tools.

All you need to get started is a Sinch account. For integrated automations, simply connect your CRM, e-commerce, or marketing platform:

1. Build your automations with easy tools

2. Personalize your content with CRM data, and

3. Launch while optimizing with real-time analytics.

Yes. Sinch is SOC 2 Type II certified and includes built-in consent tools to help you stay compliant with GDPR, TCPA, and other regulations.

Learn about SMS automation software

Discover how you can use SMS automation software to launch two-way campaigns, recover carts, and cut support costs—code free.