Glossary

Short Codes

Short Codes

Short Codes are short country-specific 5-6 (or 8) digit numbers used for mobile messaging – SMS and MMS. But don’t be fooled by their size; they’re a super dynamic way to reach audiences for a range of use cases, particularly marketing campaigns. And, thanks to 2-way capability, they knock it out of the park when it comes to starting a conversation. 

The importance of Short Codes 

One of the easiest ways to send SMS at scale, Short Codes can reach massive audiences at a low cost, and they support delivery receipts so you can check on message delivery status.  

They also have the power to elevate your brand and increase customer engagement. How? Well, they’re easy to remember for a start, and, if used consistently, they can help build brand awareness. Plus, thanks to strict rules and regulations, trust is built right in. 

How is Sinch involved with Short Codes 

We love Short Codes at Sinch because we’re all about starting conversations and increasing engagements so, they sit square in our wheelhouse. 

24 hours a day, 7 days a week, 365 days a year, Short Codes can reach audiences even if your offices are closed. Set up automated responses to deal with FAQs or simply confirm that a message has been received and understood – it’s no wonder we love them so much!

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All Numbers products
Short Codes vs Long Codes

Related glossary terms

Long codes - 10DLC
Long code vs Short code
Omnichannel marketing

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