Redesigned Campaign Metrics Dashboard: Measure your total messaging performance
You can now view and analyze aggregated data from all your campaigns in a single, unified dashboard. Spot trends, understand what’s working, and optimize your messaging strategy in Sinch Engage.
E-commerce RCS Carousels: Import products directly from your store into RCS campaigns
If you have an e-commerce store connected, you can now pull product information directly from your store into beautiful, engaging RCS rich cards. Reduce manual effort, create campaigns faster, and drive more sales.
HubSpot Custom Objects Integration: Automate messaging using your unique business data
You can now trigger automated messaging workflows using your own custom data, not just standard objects. This opens up endless possibilities to save time and admin effort in HubSpot CRM.
HubSpot Conversational UI view: Message contacts right from the contact record with Sinch Engage
Now live in our HubSpot Integration: a brand new HubSpot conversational interface where you can instantly send, schedule, and receive SMS, MMS, and RCS messages directly from the CRM.
HubSpot Help Desk AI Agent: Sinch Engage now uses HubSpot’s AI for faster, automated support
With HubSpot's AI Customer Agent and Sinch Engage, bring intelligent customer support via SMS into HubSpot Help Desk. Resolve questions faster, free up human agents, and improve customer satisfaction.
RCS in Sinch Engage: Rich, branded messaging in the native inbox
RCS is now available across Sinch Engage so you can send rich, branded, interactive messages – whether you want to send from our web app, API, or our HubSpot integration (with more integrations to come).
Introducing: AI-powered SMS workflows for NetSuite, powered by Sinch Engage
You can now set up AI-powered SMS workflows in NetSuite with Sinch Engage – automate messages faster, personalize at scale, and save hours of manual work.
