Instagram

The Customer acknowledges and agrees that: 

1. Instagram is provided through Conversation API, and that the fees for Instagram is currently calculated as part of the MAU fee for Conversation API,   
2. Customer’s unlimited, and unrestricted acceptance of and compliance with: a) all the terms and policies by Facebook, as may be amended from time to time, found:   -Facebook: https://developers.facebook.com/docs/messenger-platform/policy-overview/ ,  -FB TOS: currently available at https://www.facebook.com/legal/terms/,   -Data Policy: currently available at https://www.facebook.com/about/privacy/update,  -Facebook Meta Platform Policy:  https://developers.facebook.com/terms/,  -Facebook Meta Data Use Policy:  https://www.facebook.com/policy.php,  -Facebook Meta’s Terms of Service:  https://www.facebook.com/legal/terms,  -Facebook Meta’s Advertising Guidelines:  https://www.facebook.com/policies/ads/,  -Facebook Meta’s Promotion Policy:  https://www.facebook.com/policies_center/pages_groups_events, -Facebook Meta Community Standards:  https://transparency.fb.com/policies/community-standards/?from=https%3A%2F%2Fwww.facebook.com%2Fcommunitystandards,  -Instagram TOU:  currently available at https://help.instagram.com/478745558852511, including the Community Guidelines (https://help.instagram.com/477434105621119?helpref=page_content)   including, without limitation, any other complementary terms and policies referenced in the same or under the terms of the Services, and declares to be fully aware which terms and policies may be included, changed, adapted, and/or updated by Facebook, at any time and at its discretion, therefore, the Customer shall periodically check the terms and policies in order to be fully aware and fully comply with their conditions, rights, and obligations.; and  b) Sinch’s Data Protection Agreement, found: https://sinch.com/data-protection-agreement/ , General Terms and Conditions, found: https://sinch.com/general-terms-and-conditions/ and  Social Channels Supplemental Terms and Conditions, found: https://sinch.com/social-channels-supplemental-terms-and-conditions/  c) Customer acknowledge and agrees that in addition what is stated within Sinch’s Data Protection Agreement (and in addition to the sub-processors that can be found under https://sinch.com/data-protection-agreement/sub-processors/ (“Sub-processor List”), that the following Sub-processors can be used as well:  -Sinch Brasil S.A., established at Avenida Coronel Silva Teles, 977, 5 floor, Edifício Dahruj Tower, Cambuí, Campinas, State of São Paulo, Brazil  -Sinch Sweden AB, established at Lindhagensgatan 74, 112 18 Stockholm, Sweden  -Sinch UK Ltd, established at 4th Floor, Cap House, 9-12 Long Lane, Barbican, London, EC1A 9HA, England  -TWW do Brasil S.A, established at Rua do Rócio, 220, 6º andar, conjunto 61, Vila Olímpia, São Paulo – SP, Brazil  -Cyclelogic México S. de R.L de CV, established at Calle Arquimides, 130, Piso PC Mezzanine Colonia; Polanco Chapultepec, C.P. 11560 Delegación, Miguel Hidalgo, Mexico City, Mexico -Sinch America, Inc, established at One Alliance Center 3500 Lenox Road Ne Ste 1875, Atlanta, GA, 30326, United States  -Sinch Interconnect LLC, established at 3500 Lenox Road Ste 1875, Atlanta, GA 30326, United States  -Sinch Singapore Pte Ltd, established at 1 HARBOURFRONT AVENUE, #16-03 KEPPEL BAY TOWER, SINGAPORE 098632  -j-labs sp. z o.o. (non-Sinch company), established at ul. Montwiłła-Mireckiego 25 30-426 Kraków, Poland  -Amazon Web Services EMEA SARL (non-Sinch company), established at 38 Avenue John F. Kennedy, L-1855 Luxembourg R.C.S. Luxembourg  -M4 Solutions Syd (non-Sinch company), established at Skeppsbron 2, 211 20 Malmö Sweden  d) Whenever the Customer decides to use a third-party customer care platform, the customer is fully responsible and accountable for the data protection on the third-party platform and the interfaces between the Sinch products and the third-party-platform. Whenever the Customer uses Conversation API, the Terms belonging to the Conversation API are applicable as well.