Retail
Tackle customer satisfaction like a pro with Sinch! We’re here to help you engage and support your customers on their preferred channels, from the first visit or click to checkout and beyond. It’s seamless, personalized, and thanks to Sinch, a breeze!
Look no further! If you want to personalize every interaction, create meaningful conversations, or provide unmatched customer service, our retail content will help you get started on the right foot down the road to customer satisfaction.
“Our work with Sinch began in 2008 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met.”
“The conversational nature of RCS allows us to bring more value to customers by using rich content directly within the messaging channel. This channel makes it easy for our customers to understand our value proposition and has great marketing activation potential for brands.”
“Instead of broadcasting information without knowing if people were interested, we wanted to send customers useful information.”
It’s never too early to start planning for Black Friday/Cyber Monday. Want to cut through the noise on the biggest shopping event of the year? Of course you do! We have blogs, surveys, and tips to help you communicate with your customers instantly and effectively before Cyber Week gets rolling.
Check out our videos for valuable insights on enhancing your retail interactions for a smoother and more engaging customer experience.
Whether via chat, video, telephone, or all of the above, great customer service in retail can help you deliver a memorable customer experience and help you stand out from the crowd. Come explore strategies for providing next-level customer service.
