PARTNER

Nibi

InMessaging - Empowered WhatsApp for Genesys Cloud

About Nibi

InMessaging brings advanced routing and business rules for WhatsApp into Genesys Cloud.

Nibi specializes in the implementation of call center solutions. As part of this offering, there is a natural demand for robust messaging capabilities. To address this, Nibi see’s a strong opportunity to leverage Sinch’s APIs, services, and expertise in the messaging domain to enhance their contact center deployments and deliver greater value to their clients.

Products:

  • Messaging API
  • Channels (WhatsApp, Instagram etc.)
  • SMS

Contact :

Rafael Bortolato | CTO | rafael.bortolato@nibi.com.br