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Make Every Salesforce Customer Conversation Count.

Email. SMS. More Channels. One connected experience.

Meet Sinch at Dreamforce 2026

September 15-17, 2026 | San Francisco

Salesforce gives your teams the data, intelligence, and workflows to engage customers. Sinch helps you turn those workflows into meaningful conversations across the channels customers use every day.

From making sure every email looks right before it reaches the inbox to connecting Salesforce workflows with two-way SMS and expanding Marketing Cloud journeys across messaging channels, Sinch helps you get more from your Salesforce investment. 

Learn more
Image for Email. SMS. More Channels. One connected experience.

Get More from Salesforce Customer Engagement 

Your customers don’t think about platforms. They think in conversations.

Sinch connects Salesforce to the communication channels that make those conversations happen, helping marketing, sales, and service teams reach customers with the right message on the right, at the right time. 

Image for Email that’s ready before you hit send

Email that’s ready before you hit send

Mailgun Inspect
Catch email issues before they ever reach a customer’s inbox. Mailgun Inspect for Salesforce lets marketing and development teams preview, and QA every email against 100+ retail clients and devices, directly inside Salesforce. Catch broken links, missing images, accessibility issues and rendering problems before emails go out.

Why it matters: Protect your brand experience and make every email count.
Explore Mailgun Inspect
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Real-time conversations inside Salesforce

SMS for Salesforce
Turn Salesforce data into timely, two-way customer conversations. With Sinch, your teams can send and receive SMS, MMS, RCS and WhatsApp directly within the Salesforce platform, allowing you to automate messaging via workflows, personalize outreach using CRM data, and automatically log every interaction to the customer record.

Why it matters: Move instantly from static notifications to active conversations, and turn raw customer data into immediate customer action.
Explore SMS for Salesforce
Image for Take Salesforce journeys beyond email

Take Salesforce journeys beyond email

Sinch Omnichannel Connector
Extend your Salesforce Marketing Cloud journeys across the messaging channels your customers actually use. The Omnichannel Connector integrates the Sinch Conversation API directly into Marketing Cloud, enabling seamless one-way and two-way messaging across channels including SMS, RCS, WhatsApp, KKT, WeChat and more.

Why it matters: Build richer, highly responsive customer journeys and drive higher conversion rates, all without forcing your marketing teams to leave Salesforce Marketing Cloud.
Explore Omnichannel Connector

Salesforce Powers the Journey. Sinch Powers the Conversation. 

Salesforce helps businesses understand their customers and orchestrate what happens next.

Sinch helps deliver the conversation.

Together, you can connect customer data, workflows, AI, email, and messaging to create experiences that feel more immediate, personal, and useful. 

Explore more

Salesforce

  • Customer data

  • AI & automation

  • Marketing Cloud

  • Sales Cloud

  • Service Cloud

  • Agentforce

Sinch

  • Email QA

  • SMS & MMS

  • RCS

  • Omnichannel messaging

  • Global communications infrastructure

Customer

  • A better conversation

Why Sinch?

Built for moments that matter. 

Customer expectations are chaing. AI and automation can help businesses identify what customers need and when to engage them. But the experience still depends on how that message reaches the customer.

Sinch provides the communiccations technology behind those interactions, helping businesses: 

Connect Salesforce workflows to email, SMS, MMS, RCS, and other messaging channels.

Enable two-way messaging so customers can respond and businesses can act in real time.

Use global communications infrastructure, compliance capabilities, and enterprise-grade support to scale customer communications.

Preview and QA email before sending with Mailgun Inspect, helping teams catch issues before they affect the customer experience.

Learn more about Sinch + Salesforce

Join us onsite to: 

Hear from our VP of Deliverability Kate Nowrouzi on Beyond the Bot: Make Your AI Conversations Land

Date: September 16, 2026 

Time: 4pm 

Location: Moscone Center West L3 Theater 7