Glossary

Data Call

What is a data call?

A data call is a phone call over the internet, also known as VoIP (Voice Over Internet Protocol) or in-app voice call.  

It allows businesses to communicate with customers around the globe in real time without any expensive telecom infrastructure. 

And with metadata, it’s easy to retain context and provide a personalized customer experience! 

How does Sinch work with data calls? 

Sinch offers flexible, reliable In-App Voice Calling using the WebRTC framework – the most frequently used voice and video calling technology for IP-based communication. WebRTC combines multiple technologies to ensure the best call quality around. 

What are the benefits of using Sinch for data calls? 

Sinch’s In-App Voice Calling APIs and SDKs are cost-effective, reliable, easy to integrate, and scale like a dream.    

Our industry-leading infrastructure, enterprise-grade platform, and data-optimized routing ensure high-quality app-to-app and app-to-phone calls, wherever you’re calling to.

Read more

Data calling a.k.a In-app voice calling
In-app voice calling for Developers

Related glossary terms

Voice over Internet Protocol - VoIP
Omnichannel marketing
Artificial Inflation of Traffic - AIT

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