PARTNER
Discover Innovation Lab Tecnologia Informatica Ltda
About Discovery
We specialize in Emarsys integration, leveraging Sinch as the communication broker.
Discovery uses SMS and WhatsApp via Sinch, enabling automated, data-driven messaging throughout the customer lifecycle — from cart reminders to transactional alerts and re-engagement flows.
They are able to orchestrate across channels seamlessly using unified APIs – Omnichannel precision.
Discovery uses Emarsys insights and local strategy to trigger messages when they matter.
Leverage WhatsApp flows, RCS carousels, MMS, images, CTAs.
We are a technology company specialized in orchestrating personalized customer journeys. Our company supports brands in integrating their communication strategies with channels like SMS and WhatsApp via Sinch, enabling automated, data-driven messaging throughout the customer lifecycle — from cart reminders to transactional alerts and re-engagement flows.
Discovery is a technology consulting company focused on Customer Experience (CX), driving digital transformation with efficiency. Based on the customer journey, we deliver end-to-end solutions in sales, marketing, and service automation. We combine technical excellence, agility, and a dedicated, specialized team to deliver results.
Products
- Conversation API
- Channels (WhatsApp, Instagram etc.)
- SMS
Contact
Carolina Junqueira
Sales Director
Tel. +5511 91313 – 0408