PARTNER

Discover Innovation Lab Tecnologia Informatica Ltda

Emarsys integrated with Sinch - Marketing Automation Solution

About Discovery

We specialize in Emarsys integration, leveraging Sinch as the communication broker.

Discovery uses SMS and WhatsApp via Sinch, enabling automated, data-driven messaging throughout the customer lifecycle — from cart reminders to transactional alerts and re-engagement flows.

They are able to orchestrate across channels seamlessly using unified APIs – Omnichannel precision.

Discovery uses Emarsys insights and local strategy to trigger messages when they matter.

Leverage WhatsApp flows, RCS carousels, MMS, images, CTAs.

We are a technology company specialized in orchestrating personalized customer journeys. Our company supports brands in integrating their communication strategies with channels like SMS and WhatsApp via Sinch, enabling automated, data-driven messaging throughout the customer lifecycle — from cart reminders to transactional alerts and re-engagement flows.

Discovery is a technology consulting company focused on Customer Experience (CX), driving digital transformation with efficiency. Based on the customer journey, we deliver end-to-end solutions in sales, marketing, and service automation. We combine technical excellence, agility, and a dedicated, specialized team to deliver results.

Products

  • Conversation API
  • Channels (WhatsApp, Instagram etc.)
  • SMS

Contact

Carolina Junqueira

Sales Director

Tel. +5511 91313 – 0408

Email: Carolina.junqueira@discover.com.br