TOLL-FREE NUMBERS 

Buy toll-free numbers for calls and messaging

With toll-free numbers, you get one reliable number for global voice and two-way messaging. Make it easy for customers to reach you by call or text. 

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world.

TOLL-FREE BENEFITS

Why buy a toll-free number for your business?

Get a single, enterprise-approved toll-free phone number that delivers national reach, a trusted brand image, and measurable ROI across voice and messaging. It’s why 8 out of the 10 largest U.S. tech companies trust Sinch to power their customer communications.

Build brand credibility

Look professional in 70+ countries and show customers they can count on you—at no cost to them.

Create unified journeys

Use one number for voice, SMS, and MMS in the U.S. & Canada, making communication easier across your customers’ favorite channels.

Boost marketing returns

Vanity numbers make it easy for customers to remember your brand, and tracking shows which ads drive engagement so you can make the most of your spending.
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BUILT-IN TRUST

Create instant trust with a polished nationwide image

When customers see toll-free phone numbers, they know you’re an organization that cares about accessibility. With coverage in 70+ countries, you can make and receive calls wherever you do business and build trust as you grow. 

  • Calling support in in 70+ countries  

  • Trusted way for customers to reach you  

  • National presence without extra lines 

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UNIFIED EXPERIENCE 

Let customers choose voice or text without changing numbers

Using separate numbers for calls and texts confuses customers and raises support costs. Sinch combines voice, SMS, and MMS on a single toll-free phone number in the U.S. & Canada, giving people choice while you keep consistent branding.

  • One number for voice, SMS, and MMS

  • Shift simple calls to cost-saving texts

  • Shorter wait times mean happier customers

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MAJOR MARKETING IMPACT 

Turn memorable numbers into measurable campaign results 

Hard-to-remember numbers can ruin your advertising efforts. With vanity toll-free phone numbers like (e.g. 1-800-FLOWERS), people remember you right away. Built-in tracking shows which campaigns convert so you can invest budget where it works. 

  • Memorable vanity numbers  

  • Trackable lines for clear ROI  

  • More inbound leads 

WHERE IT WORKS 

Put your toll-free phone number to work

Customer support

Offer a free help line and send repetitive questions to an automated SMS, giving agents more time for complex cases and cutting call center costs.

Marketing & sales

Use a vanity number to boost recall in ads, then text back leads to answer questions and close deals faster.

Alerts & notifications

Send high-throughput messages for appointments, shipping updates, or urgent alerts — all from your trusted toll-free phone number.

Two-factor authentication

Send verification codes from a familiar number customers already trust, improving security and completion rates at a lower cost.

FEATURES THAT JUST WORK

Everything you need in one enterprise-ready number

Unified voice and messaging

Use one number for voice, SMS, and MMS so customers can switch channels without missing a beat.

High-throughput A2P messaging

Send up to 10 messages per second by default on a channel designed for business needs. 


Handset delivery receipts

See when your message has reached the device — not just the network — for Tier 1 carriers in the U.S. & Canada. 


Vanity numbers

Get a memorable, on-brand number like 1-800-FLOWERS to boost recognition and responses. 



Non-disruptive text activation

Add messaging to an existing voice line without porting or downtime, keeping everything running smoothly. (Availability varies by country.)

Fast provisioning

Bring new numbers online in as little as 1–5 days to keep projects moving. 





Feature Group D network

Rely on Sinch’s owned, high-volume network built specifically for toll-free traffic. 




Rapid recovery technology

Patent-pending technology auto-reroutes traffic if a route fails for consistent uptime. 




Your toll-free phone number questions answered

They’re business numbers customers can call for free. With Sinch, you can use one number for voice globally and, in select regions like the U.S. and Canada, also support two-way SMS/MMS for a seamless experience.  

Choose from several number prefixes: 

• 800 numbers
• 833 numbers 
• 844 numbers 
• 855 numbers 
• 866 numbers 
• 877 numbers 
• 888 numbers 

Verification prevents customers by reducing spam and filtering. Sinch walks you through the process so you can register your use case and reach the highest possible throughput and deliverability. 

Yes. The process is smooth and doesn’t require porting. Your current voice provider stays the same while Sinch adds messaging capabilities. 

Sinch owns and operates its global voice network and Feature Group D backbone. Rapid Recovery technology offers automatic failover, and Proactive Fraud Monitoring helps stop fraudulent “traffic pumping” to protect your budget. 

They work together. The toll-free number is what customers dial, while VoIP carries the call over the internet. Sinch’s global VoIP network powers both for quality and flexibility. 

Voice works in 70+ countries. Voice plus two-way messaging is available in select regions, primarily the U.S. and Canada. 

Pricing is transparent and pay-as-you-go. You can expect a $2 setup fee and $2 monthly charge per number, plus usage-based voice and messaging rates — no brand or campaign registration fees. 

If you text-enable an existing number, the setup is just $0.50 and monthly hosting is $0.50. 

Talk to an expert about toll-free numbers today 

Learn how you can get toll-free phone numbers for voice, SMS, and MMS in the U.S. & Canada, helping you build trust, cut support costs, and track ROI.