TURN CHATS INTO SALES
Bring all your customer chats together, automate messages, and build lasting trust with a verified WhatsApp account, powered by the WhatsApp Business API (available through Sinch Conversation API).
DISCOVER SINCH + WHATSAPP
The WhatsApp Business API helps you cut through email and SMS fatigue with rich, two-way conversations that boost engagement, reduce support costs, and deliver secure, verified conversations.
HIGHER ENGAGEMENT
WhatsApp Business API messages are known for high open and engagement rates, which drive more sales and conversions.
Run rich media campaigns with carousels and videos
Close deals faster with two-way conversations
Use Click-to-WhatsApp ads to connect with ready buyers
LOWER COSTS
Utility and authentication messages sent through the WhatsApp API often cost over 50% less than SMS in most markets. AI chatbots handle routine questions instantly, freeing up your agents for the most important cases.
Redirect calls to cost-efficient chat
Offer 24/7 answers with AI
Pay less per message than SMS or voice
STRONGER TRUST
Every WhatsApp message is protected by industry-standard encryption protocol and sent from a verified profile, giving customers confidence and helping you stay compliant with GDPR.
Green-check profile signals authenticity
Encryption keeps sensitive data safe
Enterprise-grade reliability and compliance as an official Meta Premier Partner
WHERE IT WORKS
FEATURES THAT JUST WORK
RELATED PRODUCTS
The WhatsApp Business API is designed for medium and large businesses that need to manage high message volumes, connect to CRMs or helpdesks, and automate messaging. The free app is made for individuals chatting one-to-one or in a group chat.
Any enterprise or mid-market brand can use the WhatsApp Business API for customer service, verification, promotional messages, and more, wherever it’s supported.
Pricing is per message and depends on the initiator, template category, and market. It’s typically more cost-effective than SMS or RCS for service, utility, and authentication messages.
To get started with the WhatsApp API, you’ll need a WhatsApp Business Account (WABA), a phone number for verification, and a partnership with a Meta Business Solution Provider like Sinch. Sinch will guide you through setup to create and verify your account, link your phone number, and connect to the platform.
Sinch is a Meta Premier Partner, offering reliable access, expert onboarding, and a unified messaging platform with intelligent SMS fallback and omnichannel capabilities.
Yes, all messages sent through the WhatsApp Business API are protected by the Signal encryption protocol and meet GDPR compliance standards.
Yes, the WhatsApp Business API lets you send marketing and utility messages at scale to opted-in users with approved message templates.
Easily connect through the Conversation API or ready-to-use platforms like Sinch Engage, giving you a direct connection to your existing systems.
Talk to more customers, verify your brand with the green checkmark, and turn conversations into conversions with the WhatsApp Business API.