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Mailjet

Connect Mailjet with SMS, MMS, RCS, and WhatsApp to sync contacts, extend your reach beyond email, and create personalized campaigns that drive engagement.
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Mailjet text message integration by Sinch Engage

Customers don’t always convert from one channel alone. By bringing Mailjet into Sinch Engage (formerly MessageMedia), you can use the email engagement signals and contact data you already have to create more connected customer journey across SMS, MMS, RCS and WhatsApp.

That means you can follow up based on opens, clicks, unsubscribes, and other email activity, keep contract records in sync, and build more timely, relevant outreach across channels.

Key benefits of this integration: 

  • Maintain a single, unified audience with two-way contact sync. Automatically keep your contact lists and opt-out preferences synchronized between Mailjet and Sinch Engage, ensuring data consistency without manual effort.

  • Boost conversions with email-to-SMS automation. Use email engagement events from Mailjet (like opens and clicks) to automatically trigger SMS like abandoned cart within Sinch Engage. 

  • Build seamless, multi-step customer journeys. Combine email and messaging into a single, powerful workflow. Guide your customers from an initial SMS to a detailed email and back, all within one automated flow.

  • Increase marketing ROI with a more effective channel mix. Reach customers on their preferred channel at the right moment. By combining the broad reach of email with the immediacy of SMS, you create more effective campaigns and maximize engagement.

Feature highlights

When a Mailjet integration is connected, you can build automations that start when:

  • An email is sent
  • An email is opened
  • A link in an email is clicked
  • An email has bounced
  • An email is blocked
  • An email is marked as spam
  • A user unsubscribes from an email

And after a trigger occurs, you can choose from the following actions to continue the workflow:

  • Add to group: Segment your audience based on email behaviour
  • Remove from group: Keep your contact lists up to date
  • Send reply SMS:  Follow up with a text message after an email action
  • Send reply MMS: Include images or rich content in your follow-up message

Learn more in our support articles.

Why Sinch Engage

The best Mailjet texting integration for growing teams

Easy setup

Get started in a few clicks. You can even try it free—no commitments, no credit card needed.

Excellent customer support

We’re always here to help—with 24/7 live chat and email support (you won’t get that elsewhere).

Unmatched deliverability

We have a global network of over 600 direct carrier connections so you can send reliably, anywhere.

Secure & Compliant

Tier 1 security features, carrier-approved messaging, and full GDPR & TCP compliance.

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