Identity and Verification

Reduce risk without inflating verification costs 

With multi-channel verification, fraud detection, and global compliance, Sinch helps you secure customer data and control expenses. 

Image for Reduce risk without inflating verification costs 
More than 900 billion interactions sent every year—for companies that count on results

Does it seem impossible to fight fraud without adding friction or eating into margins? 

Verification costs remain unpredictable

Relying on one channel for 2FA has its challenges. Our platform helps you blend channels to keep security strong and spending predictable.

Fraudsters exploit every weakness

From SIM swaps to Artificial Inflation of Traffic (AIT), attackers find new ways to compromise your accounts and drive up costs.



Friction drives customers away

Complex sign-up and sign-in processes frustrate users. Failed authentications or slow OTP delivery lead to drop-offs, lost trust, and declining conversion rates.


Here’s how Sinch can help

Image for Proven channels and patented tech for cost-effective user authentication

Proven channels and patented tech for cost-effective user authentication

Sinch gives you one API that covers the verification methods enterprises rely on most — SMS and phone call — plus advanced options like patented Flash Call and data verification that can cut costs by up to 50% while keeping sign-ups seamless and secure.

  • One API for SMS, phone call, data, and patented Flash Call verification

  • Reduce OTP costs with smarter channel mix while maintaining enterprise-grade security

  • Deliver faster, frictionless user experiences with modern verification methods

Image for Seamless verification that keeps users moving forward

Seamless verification that keeps users moving forward

Failed authentications, clunky UX, and delayed codes reduce conversion rates. Sinch gives you a reliable API to deliver fast, user-friendly verification.

  • Offer users flexible and reliable options including SMS, email, voice, Flash Call, and data verification

  • Reduce drop-offs with fast delivery and fallback methods

  • Improve conversion rates by removing friction and delays from critical verification moments

Image for Fraud protection built into every interaction

Fraud protection built into every interaction

Stop threats before they reach your customers. With real-time number intelligence, Sinch helps you detect SIM swaps, traffic pumping, and fake accounts — protecting both your users and your margins.

  • Detect SIM swaps and compromised accounts before fraudsters get in

  • Block Artificial Inflation of Traffic (AIT) and other costly fraud tactics

  • Use Data Verification to verify users discreetly in the background without disrupting their experience

Image for Protect identities with secure number masking

Protect identities with secure number masking

Keep personal phone numbers private while still enabling seamless communication. With Sinch, you can connect users without exposing sensitive data — reducing fraud, liability, and compliance risk.

  • Mask phone numbers in voice calls and messages to keep identities hidden

  • Enable safe, anonymous interactions between users

  • Protect your platform from fraud, disputes, and regulatory risk

Timely alerts and notifications across channels

Protect customer identities, prevent fraud, and deliver peace of mind across trusted channels.

Ready to reduce fraud and verification costs? Let’s talk.