CHATLAYER
Authentic Conversations Start Here
Engage and connect with your customers 24/7 across multiple channels with smart chatbots & voice bots.
Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world
Main features
Easy to Start- No Coding
Multilingual – Best in class NLP
Multichannel
End-to-end integrations
Smart Analytics
ChatGPT
“The team supported us all the way, from campaign brief to concept creation and
implementation. Within a few weeks, we were ready to roll.”
“Our new colleague *Charlie* is doing really well. Because of its quick reaction to simple questions, we can focus on the real work.”
“Since using chatbots from Chatlayer, we’ve seen an increase in NPS and 30% of all our interventions are now booked through our Chatbot.”
“We fully automated our FNOL (First Notification of Loss) process using Chatlayer. We reached to save more than 500 hours per month and handle more than 27000 claims per year in a fully automatic way.”
“With Chatlayer, our customer satisfaction increased and we reached to fully automate ticket rose significantly to 94.5%. We were also able to integrate the Chatlayer platform easily with our existing CRM platform.”
Scale your conversations and boost your customer experience with AI
Automate customer care
Drive conversations
Keep it personalized
Best Starting Kit
The Conversational AI Playbook
Insights in successful Conversational AI omni-channel bots from diverse industries – all-in-one!
- The relevance on Conversational AI
- 5 Quick benefits of using smart AI Chatbots
- Possibilities of Conversational AI via all relevant channel without more effort
- Conversational AI in Action: several success stories from different industries with KPIs and ROI
Join our Partner’s program
Let’s team up!
Get the most out of our tools thanks to our network of trusted partners.
Together, we deliver valuable end-to-end business solutions and unlock the full potential of chat & voice bots.
Sinch Engage
Every relationship starts with a conversation
Make a quick start into the world of conversational messaging. Start with an easy-to-use software-as-a-service solution. Leverage the bundle of most relevant instant messaging apps led by WhatsApp for marketing and support in ONE platform.
Got questions? We’ve got answers!
Conversational AI enables communication between computers and humans. By using technologies like natural language processing (NLP) and machine learning. Voice and chatbots can interpret human speech and text, determine the appropriate response, and respond in a way that’s natural and easily understandable to humans.
Conversation design is a combination of technology, psychology, and language that takes into consideration both human and AI limitations and possibilities to create the best user experience possible. Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way and have real conversations together.
Our platform is very user friendly. When you log in to the platform, you’ll find best-practice templates to guide you. You can use these or adapt them as you like but if you want to know how to set up your first chatbot in minutes, read the article below.
What are you waiting for?
Book a demo and chat with our experts to start implementing your first bot!