Microsoft Dynamics 365

Build better customer engagement, save time, and stay organized with automated SMS – all within Dynamics.
Book a demo
Image for Send and receive SMS directly from Microsoft Dynamics, easily tracked in your entity’s timeline

Send and receive SMS directly from Microsoft Dynamics, easily tracked in your entity’s timeline
Image for Reach your targeted audience by sending bulk SMS campaigns to marketing lists

Reach your targeted audience by sending bulk SMS campaigns to marketing lists
Image for Be consistent and efficient with SMS personalized templates

Be consistent and efficient with SMS personalized templates
Image for Add automated SMS to workflows to send timely notifications like billing and payment reminders

Add automated SMS to workflows to send timely notifications like billing and payment reminders
Image for Microsoft Dynamics 365

Software

Channel

Products

Microsoft Dynamics text message integration

Transform your Microsoft Dynamics experience with our seamless SMS integration that helps you engage customers, save time, and stay organized. 

With this integration, you can easily send personalized SMS communications and automate key touchpoints throughout the customer journey—like following up with prospects, automating notifications, and sending support updates. 

Key benefits of this integration: 

  • Set up in minutes and engage customers in real-time without leaving Dynamics  
  • Create automated time-based SMS workflows to keep leads engaged  
  • Easily track all communications in your Entity’s Timeline  
  • Reach a wide audience with bulk SMS using personalized templates  

Start delivering timely SMS communications to engage and convert customers and bring messaging into the workflows you already have in Microsoft Dynamics. 

Popular ways to use SMS on Microsoft Dynamics with the Sinch Engage integration

Sales Acceleration

Follow up with leads via SMS and provide links to your website or calendar to keep conversations moving forward and accelerate your sales cycle.

Customer Support

Reduce call waiting times by enabling two-way conversational messaging between customers and your support team.

Delivery Tracking

Keep customers informed, reduce lost packages, and ensure successful deliveries with automated SMS tracking notifications.

Similar apps

Image for Workato

Workato

Add SMS & MMS into any Workato workflow — power engagement with personalized and automated mobile messaging.
Explore
Image for Zoho CRM

Zoho CRM

Turn CRM contacts into conversations and increase conversions with automated and one-to-one text messaging.
Explore
Image for HubSpot

HubSpot

Turn customer interactions into automated SMS and MMS workflows that trigger based on CRM activities.
Explore