Microsoft Dynamics 365

Build better customer engagement, save time, and stay organized with automated SMS – all within Dynamics.

Book a demo

Send and receive SMS directly from Microsoft Dynamics, easily tracked in your entity’s timeline

Reach your targeted audience by sending bulk SMS campaigns to marketing lists

Be consistent and efficient with SMS personalized templates

Add automated SMS to workflows to send timely notifications like billing and payment reminders

Software

Channel

Products

Engage

Microsoft Dynamics text message integration

Transform your Microsoft Dynamics experience with our seamless SMS integration that helps you engage customers, save time, and stay organized.

With this integration, you can easily send personalized SMS communications and automate key touchpoints throughout the customer journey—like following up with prospects, automating notifications, and sending support updates.

Key benefits of this integration:

Set up in minutes and engage customers in real-time without leaving Dynamics

Create automated time-based SMS workflows to keep leads engaged

Easily track all communications in your Entity’s Timeline

Reach a wide audience with bulk SMS using personalized templates

Start delivering timely SMS communications to engage and convert customers and bring messaging into the workflows you already have in Microsoft Dynamics.

Popular ways to use SMS on Microsoft Dynamics with the Sinch Engage integration

Sales Acceleration

Follow up with leads via SMS and provide links to your website or calendar to keep conversations moving forward and accelerate your sales cycle.

Customer Support

Reduce call waiting times by enabling two-way conversational messaging between customers and your support team.

Delivery Tracking

Keep customers informed, reduce lost packages, and ensure successful deliveries with automated SMS tracking notifications.

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