Sinch Support
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Access expert support for all Sinch products. Here you’ll find guides, solutions, and contact information to help you succeed.
Sinch Support
Access expert support for all Sinch products. Here you’ll find guides, solutions, and contact information to help you succeed.
Self Serve
Your source of knowledge for Sinch products including, Messaging, Verification, Numbers, Voice API, In APP Voice and Video, UCaaS Voice, Vitelity Portal, Inteliquent Customer Portal, Sinch Engage, Chatlayer, Contact Pro and many more.
Status
Sinch product status is always live and published at Sinch Status.
Notifications about scheduled service windows will also be posted to this status page.
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Cookie Statement
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These cookies do not store any personally identifiable information.
Cookie details
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| eu5.mm.sdi.sinch.com | ASP.NET_SessionId | First Party |
| community.sinch.com | AWSALB , LiSESSIONID | First Party |
| appengage.sinch.com | dd_cookie_test_ | First Party |
| tickets.sinch.com | atlassian.xsrf.token , JSESSIONID | First Party |
| cockpit2.sinch.com | SESSION | First Party |
| engage.sinch.com | instapage-variant-xxxxxxxx | First Party |
| dashboard.sinch.com | cookietest | First Party |
| brand.sinch.com | PHPSESSID , AWSALBCORS | First Party |
| sinch.com | __cf_bm , OptanonConsent , TEST_AMCV_COOKIE_WRITE , OptanonAlertBoxClosed , onesaasCookieSettings, QueryString, functional-cookies, performance-cookies, targeting-cookies, social-cookies lastExternalReferrer, lastExternalReferrertime, cookies, receive-cookie-deprecation _gdvisitor, _gd_session, _gcl_au, _fbp, _an_uid, _utm_zzses, lpv | First Party |
| mediabrief.com | __cf_bm | Third Party |
| recaptcha.net | _GRECAPTCHA | Third Party |
| cision.com | __cf_bm | Third Party |
| techtarget.com | __cf_bm | Third Party |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookie details
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| community.sinch.com | ValueSurveyVisitorCount | First Party |
| buzz.sinch.com | instap-spid.8069 , instap-spses.8069 | First Party |
| appengage.sinch.com | _dd_s | First Party |
| sinch.com | AMP_TLDTEST , rl_page_init_referrer , rl_trait , _vis_opt_s , __q_state_dp56h9oqwhna9CoL , cb_user_id , __hstc , rl_anonymous_id , rl_user_id , initialTrafficSource , _vwo_uuid , _vwo_uuid_v2 , rl_page_init_referring_domain , _hjIncludedInSessionSample_xxx , apt.uid , __hssrc , test_rudder_cookie , cb%3Atest , __hssc , rl_group_trait , _hjAbsoluteSessionInProgress , _vwo_referrer , _vwo_sn , _vis_opt_test_cookie , _hjFirstSeen , _hjTLDTest , _hjSession_xxxxxx , s_sq , _vwo_ds , rl_group_id , _vis_opt_exp_n_combi , s_cc , _gclxxxx , cb_anonymous_id , cb_group_id , apt.sid , rl_session , _uetvid , AMP_899c7e29a9 , _hjSessionUser_xxxxxx | First Party |
| brand.sinch.com | AMP_TEST | First Party |
| engage.sinch.com | no-cache , instap-spses.85bb , instap-spid.85bb | First Party |
| www.sinch.com | d-a8e6 , s-9da4 | First Party |
| nr-data.net | JSESSIONID | Third Party |
| sinch-en.newsroom.cision.com | _ga, _gid | Third Party |
| sinch.in | _ga_xxxxxxxxxx, _gat_UA-XXXXXX-X, _gid, _ga | Third Party |
| g.fastcdn.co | instap-spses.85bb | Third Party |
| hello.learn.mailjet.com | pardot, visitor_id, visitor_id##### | Third Party |
| www.googletagmanager.com | userId | Third Party |
| hello.learn.mailgun.com | visitor_id#####, visitor_id | Third Party |
| dev.visualwebsiteoptimizer.com | _vwo_ssm | Third Party |
| box.com | box_visitor_id | Third Party |
| app.box.com | z, cn | Third Party |
| sinch-tfn.paperform.co | laravel_session | Third Party |
| go.sinch.in | visitor_id#####, visitor_id | Third Party |
| Qualified | __q_local_form_debug | Third party |
| Rudderstack | rudder.inProgress, rudder.3156dd1f-7029-4600-ae54-baf147d9af20.queue, rudder.3156dd1f-7029-4600-ae54-baf147d9af20.ack, rudder.3156dd1f-7029-4600-ae54-baf147d9af20.reclaimStart, rudder.3156dd1f-7029-4600-ae54-baf147d9af20.reclaimEnd, | Third party |
| 6sense | _6senseCompanyDetauls, _6signalTTL | Third party |
| Appcues | apc_local_id, apc_user | Third party |
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.
If you do not allow these cookies, you will experience less targeted advertising.
Cookie details
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| investors.sinch.com | visitor_id | First Party |
| community.sinch.com | VISITOR_BEACON , LithiumVisitor | First Party |
| sinch.com | _uetsid , ajs_user_id , _gcl_aw , ajs_group_id , AMCV_ , __utmzzses , _fbp , _gcl_au , AMCVS_ | First Party |
| go.latam.sinch.com | visitor_id##### , pardot | First Party |
| linkedin.com | li_gc, bcookie, lidc, AnalyticsSyncHistory, UserMatchHistory, li_sugr | Third Party |
| pi.pardot.com | lpv151751, pardot | Third Party |
| hsforms.com | _cfuvid | Third Party |
| google.com | CONSENT | Third Party |
| sinch.in | _gclxxxx, _gcl_au | Third Party |
| www.linkedin.com | bscookie | Third Party |
| bing.com | MUID, MSPTC | Third Party |
| www.facebook.com | Third Party | |
| hello.learn.mailgun.com | pardot | Third Party |
| www.youtube.com | TESTCOOKIESENABLED | Third Party |
| dev.visualwebsiteoptimizer.com | uuid | Third Party |
| g2crowd.com | __cf_bm | Third Party |
| pardot.com | visitor_id#####, visitor_id | Third Party |
| tracking.g2crowd.com | _session_id | Third Party |
| hubspot.com | __cf_bm, _cfuvid | Third Party |
| doubleclick.net | test_cookie, IDE | Third Party |
| youtube.com | CONSENT, VISITOR_PRIVACY_METADATA, VISITOR_INFO1_LIVE | Third Party |
| go.sinch.in | pardot | Third Party |
| liadm.com | lidid | Third Party |
| www.google.com | _GRECAPTCHA | Third Party |
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Cookie details
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| portal.sinch.com | pnctest | First Party |
| partner.appengage.sinch.com | _dd_s | First Party |
| investors.sinch.com | First Party | |
| community.sinch.com | LithiumUserInfo , LithiumUserSecure | First Party |
| tickets.sinch.com | selectedidp | First Party |
| engage.sinch.com | ln_or | First Party |
| cockpit2.sinch.com | CSRF-TOKEN , NG_TRANSLATE_LANG_KEY | First Party |
| sinch.com | apt.temp-xxxxxxxxxxxxxxxxxx , hubspotutk , ajs%3Acookies , cf_clearance , ajs%3Atest , __tld__ , __q_domainTest , pfjs%3Acookies , ajs_anonymous_id | First Party |
| auth.appengage.sinch.com | AUTH_SESSION_ID , KEYCLOAK_3P_COOKIE , KEYCLOAK_3P_COOKIE_SAMESITE , KC_RESTART , AUTH_SESSION_ID_LEGACY | First Party |
| www.recaptcha.net | _GRECAPTCHA | Third Party |
| boxcdn.net | __cf_bm | Third Party |
| d2oeshgsx64tgz.cloudfront.net | cookietest | Third Party |
| sinch-np.paperform.co | XSRF-TOKEN, laravel_session | Third Party |
| vimeo.com | __cf_bm, vuid | Third Party |
| sinch-ca-sc.paperform.co | XSRF-TOKEN, laravel_session | Third Party |
| box.com | site_preference | Third Party |
| app.box.com | bv | Third Party |
| sinch-tfn.paperform.co | XSRF-TOKEN | Third Party |
| cision.com | cf_clearance | Third Party |
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookie details
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| community.sinch.com | ln_or | First Party |
| sinch.in | _fbp | Third Party |
| youtube-nocookie.com | CONSENT | Third Party |
| youtube.com | YSC | Third Party |