LINE for business

Build deeper connections with your customers in key Asian markets

Don’t use auto-replies, have personalized conversations instead! Connect with customers in Japan, Thailand, Taiwan, and Indonesia and provide a stellar experience that will set your brand apart.

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Transform your business on Asian markets with LINE for Business

Take your marketing campaigns to the next level

Run campaigns, share coupons and send product news with rich media broadcast messages. 

Hit sales out of the park

Don’t miss any opportunity to convert! Connect customers to live agents for one-to-one consultations to get all their questions answered. 

Provide out-of-this-world customer support

Improve CX while lowering your phone support costs by letting LINE pick up routine questions with chatbots and connect customers to live agents for more complex queries.
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Reach your customers on the app they love

LINE is hugely popular in Japan, Taiwan, Thailand, and growing fast in Indonesia. If you have customers in these countries, you should be using LINE — local brands already are!

Image for What makes LINE for Business so great

What makes LINE for Business so great

Many Asian consumers expect instant answers from businesses. Don’t let them down! Use chatbots and live agents to provide real-time support and a great customer experience around the clock. 

With outbound and inbound messaging for marketing, notifications, and live chat, LINE helps you enhance the entire customer journey.

Experiment with rich messaging formats like carousels, images, maps, buttons, and more and create show-stopping content that will get your brand noticed! Time to get creative!

Image for LINE for Business API with Sinch

LINE for Business API with Sinch

We offer LINE via our Conversation API — a simple API to reach customers over multiple channels. Because chances are you also have customers in other countries that don’t use LINE. Conversation API gives you access to the world’s most popular messaging channels through a single connection. Easy!  

No need to engage a local agency to implement LINE for you. We have everything you need for a quick and easy integration, including documentation and support in English!

Got questions? We’ve got answers!

LINE is one of the fastest growing messaging apps worldwide. It’s a so-called ‘super-app’ as messaging is just one part of what it can do. In Japan and other countries using LINE, everything takes place in the app – from banking to online shopping to communications.

Any brand with business in Japan, Taiwan, or Thailand should be using LINE to engage customers — because local competitors already are!

Similar to Facebook or Instagram, businesses can create branded ‘channels’ on LINE that users can favorite and follow. From there, users can message the business.

LINE lets brands send messages to any user that follows the business on the LINE app, making it a very versatile channel. 

You can read detailed articles on the Sinch Community page.

Check out our Sinch Community article for the latest numbers of LINE users and super app popularity!

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Conversation API

One conversation. One customer profile. One API. All the messaging channels you need!

What are you waiting for?

Enrich your business – get started with LINE!