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PRIVATE LABEL VOICE

Replace legacy switches with Private Label Unified Communications

Private Label Unified Communications lets you replace end-of-life switches while keeping your brand and customers. Move to an enterprise-grade cloud to reduce cost, simplify operations, and modernize voice.

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WHY PRIVATE LABEL UC

Retire switches, cut costs, and modernize voice services

Private Label Unified Communications (Private Label UC) gives iLECs, CLECs, fiber providers, municipal operators, and MSPs a proven, white-label path to replace end-of-life gear, slash expense, and deliver cloud-based UC under their own brand.

Eliminate aging equipment

Remove end-of-support switches and the risk, downtime, and staffing headaches they create.

Reduce net expense

Ditch costly trunking and maintenance to protect margins as voice subsidies fade.

Modernize tech stack

Deliver cloud UC—eFax, business and residential seats, collaboration—without building infrastructure.

ELIMINATE RISK

End-of-life gear gone for good

Legacy switches tie up budget and staff while adding operational risk. Decommission aging infrastructure and move services to Sinch’s enterprise-grade cloud, freeing teams to focus on growth and customer experience.

  • Retire end-of-sale switches and related risk

  • Reduce risk in legacy voice environments and aging TDM expense

  • Refocus ops staff on higher-value work

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LOWER COST

Replace trunking and maintenance with savings

Legacy TDM lines and support contracts drain profit. Private Label UC shifts spend to an opex model that scales with you – delivering immediate, measurable net expense savings.

  • Cut recurring maintenance fees

  • Eliminate high-cost trunks and intercarrier charges

  • Preserve margins even as subsidies shrink

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SIMPLIFY & SCALE

Cloud UC without infrastructure debt

Launch full UC services under your own name on a platform proven for over a decade. Handle everything in one portal while Sinch supplies the network, numbers, and Tier 2/3 support.

  • Offer eFax, collaboration, Teams, Webex Calling, Zoom Phone

  • Use approximately 13,000 nationwide on-net-rate centers, or leverage private label services in your own independent rate centers with bring-your-own-DID

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TOP USE CASES

Proven paths to new revenue and lower cost

Switch replacement

Retire legacy voice infrastructure, reduce expense, and free up operations resources with a planned migration to the cloud.

Add voice to fiber or broadband

Layer profitable voice onto existing broadband or fiber offerings without building or managing any carrier infrastructure.

Footprint expansion

Use the enterprise-grade network to serve multi-location and out-of-market customers while keeping your own brand front and center.

Bring Your Own DID

Use existing numbering resources in independent territory while still benefiting from Sinch’s cloud switching and management tools.

KEY FEATURES

Everything needed for white-label UC

Complete white-label experience

Brand, URL, pricing, and product name are 100% yours – from website to invoice.

Partner portal

One back-end hub for quote-to-cash, provisioning, and device management.

Customer portal

Give end users a fully branded dashboard for self-service and support.

Full UC services

Offer eFax, business and residential seats, and collaboration features.

Private label soft clients

Optional desktop and mobile apps carry your logo, not ours.

Facilities-based Tier 1 network

Highly interconnected infrastructure with a long history serving iLECs, CLECs, and fiber providers.

Wholesale/Private Label Operator Connect

Provide private label management for comprehensive communication solutions.

Proven at scale

100k+ private label cloud switching numbers in service.

Your questions about switch replacement answered

Before: aging switches, costly trunks, and heavy maintenance. After: services run on the Sinch enterprise-grade cloud with simplified management, optional Bring Your Own DID, and lower technical debt.

End users get full UC—including eFax, business and residential seats, and collaboration—in a branded portal with optional desktop and mobile clients.

You keep billing and regulatory control; partners can deliver billing-as-a-service. Sinch is ISO 27001 certified and fits into HIPAA requirements you handle.

Pricing is per service and scales with size, giving business flexibility as your end customers experience move/add/change/disconnect activity.

You own Tier 1 support and the customer relationship. Sinch supplies Tier 2 and Tier 3 expertise behind the scenes.

Yes. Sinch holds ISO 27001 certification and is a ready piece of the HIPAA compliance puzzle you handle.

Yes. Use existing numbering resources in independent territory while benefiting from Sinch’s cloud switching and management tools.