Connect with customers at every step of their journey

Sinch provides everything you need to message, email, or call your customers at scale. From user verification to omnichannel campaigns, our APIs and applications have you covered.

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Outbound marketing
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Engage customers and increase conversions with messaging and email marketing campaigns.
Notifications and alerts
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Inform customers and improve satisfaction with vital account, service, or event updates.
Identity and security
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Safeguard customer data and increase trust with email, messaging, verification and voice APIs.
Customer care
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Support customers and increase customer satisfaction with timely pre- and post-sale service on any channel.
Sinch Engage Sinch Build Sinch Connect

The customer communications cloud

Sinch offers AI-powered apps, APIs, and network connectivity.

Engage

User-friendly apps to help marketers engage their customers

Send messages, create email campaigns, and build chatbots that improve customer experience and grow your business.

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View applications
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Build

Messaging, email, and voice APIs to help developers build better products

Start small or scale globally—our messaging, email, and voice APIs provide the secure, reliable foundation you need to connect with every handset worldwide.

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View APIs
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Connect

Products to help businesses connect to global communication networks

Optimize your operations with our comprehensive infrastructure, designed to manage everything from number provisioning to complex routing services.

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View network solutions
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CUSTOMER TESTIMONIAL

How EasyPark Group keeps millions of users informed with SMS and RCS AAA drives meaningful member experience change through mobile messaging How Picard increased customer engagement with a conversational RCS experience How FirstBank went from financial institution to tech company How Omnisend sends emails at scale

“Sinch literally covers all of our markets. In the end, the simplicity that Sinch offers provides what we need at the highest quality. That's why it has been a great partnership.”
Alex Keynes - Head of Product, Driver's Experience, Easypark
Alex Keynes
Head of Product, Driver's Experience
RCS
Verification API
SMS API
Alex Keynes - Head of Product, Driver's Experience, Easypark
“Working with the team at Sinch was easy. We described a business challenge and together we developed an innovative solution that solved our immediate need and gave us a tool that could be grown to meet / exceed future opportunities.”
Terry Chegwin - Managing Director, ConneXions Group, American Automobile Association
Terry Chegwin
Managing Director, ConneXions Group
Sinch Engage
SMS
Toll-free numbers

62M

members

8%

conversion rate from SMS to roadside assistance

$30K

in savings
“RCS messaging was an obvious choice for us. This channel allows verified sender IDs to send branded messages to any customer with an RCS-enabled device — that means more security and trust.”
Alix Berthon - CRM Manager, Picard
Alix Berthon
CRM Manager
Rich SMS
RCS
Chatbots

3x

higher click-through rate

8%

conversion rate from SMS to roadside assistance

42%

increase in customer engagement
“Our work with Sinch began in 2008 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met.”
Kelly Kaminskas - Digital and Retail President, FirstBank
Kelly Kaminskas
Digital and Retail President
Kelly Kaminskas - Digital and Retail President, FirstBank
Kelly Kaminskas
Digital and Retail President

3.5M

alerts sent each month

13+

years working with Sinch

60%

of customers opted-in to SMS
“We’re able to ensure a better service for our marketers by using Sinch’s email API. They count on us, and we count on Sinch: and this relationship helps us maintain credibility with our customers.”
Paulius Milisauskas - VP of Customer Operations, Omnisend
Paulius Milisauskas
VP of Customer Operations
Email API
Deliverability Services
Paulius Milisauskas - VP of Customer Operations, Omnisend
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The Sinch Super Network

Discover why over 150,000 businesses trust the Sinch Super Network

Meet the network that powers other networks. It’s the most direct, secure, and reliable tier-1 network for messaging, voice, and email.

600+

direct operation connections

160M+

active phone numbers

100B+

calls completed yearly

700B+

texts and emails sent yearly
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SINCH AI

See how Sinch AI powers safer, smarter conversational experiences

From our connectivity layer to our applications, we leverage AI to reduce fraud and help you get more done with less work.

Meet Sinch AI

Learn why we’re the trusted CPaaS leader

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Reports

Sinch named a Gartner® Magic Quadrant™ Leader for CPaaS again

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Reports

Sinch named a Leader in the 2023 CPaaS Omdia Universe

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Insights

Using omnichannel personalization to connect with consumers

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Let's talk possibilities