WHAT SINCH VOICE OFFERS

Build, manage, and secure every voice conversation with Sinch

Sinch gives you all the tools you need for seamless voice communication, from our trusted global network to easy-to-use APIs. Whether you’re building custom apps, safeguarding conversations, or streamlining workflows, our solutions help you stay connected with customers securely and at scale.

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Join over 190,000 businesses, including 8 of the 10 largest tech companies in the world

CORE NETWORK & CONNECTIVITY

Connect globally with a world-class network

Our global network is the backbone of everything we do. Get the global infrastructure and carrier-grade connectivity you need to keep every call crystal-clear.

Elastic SIP trunking

Connect your existing communications platform to our network to reduce costs, skip the hardware, and scale whenever you need.
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BYOC (Bring your own carrier)

Get more from platforms like Webex and Microsoft Teams by powering them with our trusted global voice network.
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e911 and dynamic location routing

Stay compliant and keep users safe with automatic emergency call routing that detects and sends a caller’s location.
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US Super Network

Enjoy superior call quality and reliability across the U.S. with our owned and operated, geo-redundant network.
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Global Super Network

Simplify your international operations and get consistent call quality worldwide with a single, unified voice network.
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HD voice

Make every conversation clearer with wideband audio that cuts down on misunderstandings and boosts customer satisfaction.
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PROGRAMMABLE VOICE & APIS

Build custom voice experiences with powerful APIs

Use our developer-friendly tools and REST APIs to design custom voice workflows, automated calls, and interactive experiences directly into your apps.

Voice API

Give your developers the freedom to build, automate, and control custom call flows for any app or workflow.
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Programmable voice

Create automated, personalized voice experiences at scale, from smart IVRs to proactive notifications, all with one API.
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Text-to-speech

Speak to global audiences with lifelike voice prompts and messages in over 115 languages and dialects.
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Interactive voice response (IVR)

Help customers help themselves with smart voice-activated menus that route calls faster and more efficiently.
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Conference calling

Bring people together into a single, high-quality audio call without any extra hardware or complex setups.
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Automated callout alerts

Keep customers updated and reduce inbound calls with proactive, automated notifications for things like appointments and deliveries.
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IN-APP COMMUNICATIONS

Add seamless voice and video right inside your app

Bring your app to life with high-quality voice and video calling using our SDKs. Create branded, reliable experiences that keep users connected without ever leaving your platform.

In-app video and voice calling

Keep users engaged in your app with smooth, high-quality voice and video calling that you control.
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CALL MANAGEMENT & CONTROL

Make every step of the call journey better

Direct, manage, and record calls effortlessly with tools that keep conversations smooth, compliant, and customer-focused from start to finish.

Call routing

Get customers where they want to go faster while improving first-call resolution.
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Call forwarding

Never miss an important call. Automatically forward it to any number or device, anywhere in the world.
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Call screening

Block spam calls and prioritize your VIP callers to help your team focus on efficiency.
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Call recording

Record and store calls securely for training, verification, and compliance.
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INTELLIGENCE & ANALYTICS

Turn every conversation into insight

Use our AI-powered tools to analyze performance, transcribe audio, and add real-time intelligence that helps you make smarter business decisions.

Call analytics

Track call quality, performance, and trends to get insights and optimize your voice strategy for better results.
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Call transcription

Turn conversations into searchable, easy-to-analyze text to uncover insights, improve compliance, and boost agent productivity.
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Answering Machine Detection (AMD)

Make your outbound campaigns more efficient by detecting live answers and answering machines in real time.
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TRUST & SECURITY

Keep every call private and protected

Build customer trust with tools that prevent fraud, verify caller identity, and keep every conversation secure from start to finish.

STIR/SHAKEN

Fight back against illegal spoofing and increase answer rates by letting customers know your calls are verified and real.
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CNAM caller ID

Make sure your brand name appears correctly on caller ID with CNAM queries that display the right name, reducing the impact of spoofing.
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Fraud detection

Proactively monitor and block suspicious calling activity in real time to protect your brand and bottom line.
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Number masking

Connect users privately without revealing their personal phone numbers.
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GET STARTED

Ready to build better connections?

Stop juggling multiple vendors and complex telecom hardware. The Sinch Voice platform gives you everything you need to connect, build, and secure your communications, all in one place. Our team is here to help you design the perfect voice strategy for your business.

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Frequently asked questions about Sinch Voice

A voice platform is a cloud-based suite of tools that lets businesses manage all their voice communications. The Sinch platform provides the foundational network connectivity, programmable APIs, and security services needed to make, receive, and control calls at scale, without managing complex telecom infrastructure.

Sinch connects easily with your current setup. You can use Elastic SIP Trunking to connect your on-premises PBX to our global cloud network, or use our Bring Your Own Carrier (BYOC) solution to power platforms like Microsoft Teams and Webex Calling with our network.

SIP Trunking connects your existing phone system (like a PBX) to the public telephone network over the internet, replacing traditional phone lines. A Voice API lets you build new, custom voice experiences—like automated IVRs, call tracking, and in-app calling—directly into your own apps and software.

Sinch uses a multi-layered approach to keep your calls safe. We’re fully compliant with STIR/SHAKEN to verify caller IDs and combat spoofing, use proactive fraud detection to monitor and block suspicious traffic, and offer services like CNAM Caller ID to make sure your verified name shows up when you call.

Talk to an expert about Sinch Voice

Discover how to build, manage, and secure every voice conversation—from global SIP connectivity to programmable APIs and enterprise-grade security—all on Sinch’s trusted platform.