10DLC – A2P 10DLC MESSAGING

Build trust locally and increase engagement with 10DLC

Easy setup, high deliverability, and improved customer experiences. What’s not to love about a single number that supports SMS, MMS, and voice calls?

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Send high volumes of SMS and MMS with 10DLC

Increase engagement

Boost open rates by sending SMS and MMS from a local verified sender. Voice-enable 10DLC for even more personalized two-way conversations. 

Stay compliant

Protect your brand reputation and steer clear of potential non-compliance fees with a reliable, carrier-sanctioned solution.  

Get started in no time

Enjoy minimal onboarding, with fast and easy provisioning of 10DLC. Set up your first 10DLC campaign in five easy steps and get started within 3-5 days! 
Image for Deliver 5-star customer experience across multiple channels

Deliver 5-star customer experience across multiple channels

Long codes are a powerful way to enhance trust and improve brand recognition with local, recognizable phone numbers. You can even get specific area codes. 

With 10DLC you will also have a single centralized number, to enable 2-way conversations with your customers over their preferred channel – SMS, MMS, or voice. 

Image for Enhance your current messaging setup with 10DLC

Enhance your current messaging setup with 10DLC

10DLC is meant to replace shared short codes and unvetted long codes. If you’re using dedicated short codes, you’re good. However, you might want to complement your set up with localized campaigns enabling personalized two-way conversations over SMS, MMS and voice calls, all in one solution. 

Create a better UX with higher throughput and delivery rates

Higher throughput

Whether you need to send a few messages a day or millions of them, you can choose from a wide range of throughput levels to suit your needs, use case, and vetting score.

Localization

Build trust and increase open rates with local, recognizable phone numbers. You can even get specific area codes! 

SMS, MMS, and voice calls

Need more than text messaging? No problem – 10DLC numbers support MMS and voice calls. 

Compatible with landlines

Businesses can provision their landlines as 10DLC and use existing numbers for sending and receiving SMS. 

Two-way conversations

10DLC messaging enables more personalized, two-way business messaging so you can engage with more customers! 

Number anonymization

Mask phone numbers to protect your business and your users’ private numbers – keeping conversations on your platform. 

STIR/SHAKEN

When people can’t trust that callers are who they claim to be, they stop answering even legitimate calls. Caller ID authentication ensures that customers feel confident saying hello rather than dismissing a call.

Got questions? We’ve got answers!

10-Digit Long Code is a new conversational messaging solution that offers better visibility, engagement and cost-efficiency and adds trust to the customer relationship. 10DLC allows brands to send local A2P text messages using 10-digit local numbers available in the North American Numbering Plan (NANP). 

Application-to-Person (A2P) messages are typically generated via a software application. Used by businesses to engage with customers, they’re often called “transactional” as they’re used for notifications, alerts, appointment reminders, etc. Person-to-Person (P2P) messaging refers to a conversation or dialogue between two individuals. P2P has low volumes and lower throughput.

The 10DLC registration process gives you the opportunity to have your brand vetted, which allows you to get a higher message throughput. Along with your use case, this will help carriers determine your total messaging throughput.

10DLC is ideal for A2P transactional messages such as appointment reminders, one-time pin codes, service updates, alerts, and smaller marketing campaigns.

Short codes will still be beneficial to most brands. However, if you’re sharing a short code for U.S. traffic or have been using long codes that aren’t registered and vetted by carriers, you’ll need to move your traffic to a registered, sanctioned A2P messaging solution – 10DLC!

10DLC numbers are a great alternative to your non-sanctioned long numbers and shared short codes, providing a low-cost, sanctioned messaging channel for business messaging.

10DLC is a great complement to short codes if you want to run national A2P campaigns and need high speed, high throughput, and personalized two-way conversations to engage your audience on their own terms via voice, chatbot, video, or MMS services – all in one solution!

Gain insights into 10DLC best practices

Related products

Virtual Long Numbers

People trust what they recognize and with a local phone number, you’re halfway through their door already!

Short Codes

In a messaging campaign your number represents your brand, so why not make it recognizable? Short and sweet!

Toll-Free Numbers

A toll-free SMS number inspires trust & confidence on the receiving end. Sinch toll-free texting makes it easy to engage with more customers!

Voice API

Design the exact call flow you need with flexible and scalable solutions.

STIR/SHAKEN

Fight back against robocalls, increase call answer rates, and build consumers’ trust.

SMS

Send and receive text messages at scale through a single connection.

What are you waiting for?

Enrich your business – get started with 10DLC!

Sinch makes it easy!

Build meaningful connections with your customers