Make

Connect Make with SMS, WhatsApp, RCS and MMS to automate trigger-based messaging from your CRM, spreadsheets, eCommerce store and thousands of other apps.
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Make text message integration by Sinch Engage

Make lets you design, build and automate workflows across thousands of apps without code. By connecting Make to Sinch Engage (formerly MessageMedia), you can add SMS, WhatsApp, MMS and RCS messaging to any Make scenario and send messages automatically when something happens in your connected tools.

It’s a simple way to add SMS as an automation layer on top of the tools you already use, from CRM updates and form submissions to orders and AI-driven alerts.

Key benefits of this integration:

  • Send SMS from any Make scenario with the native Sinch Engage app, no code required.
  • Trigger messages automatically from events in your CRM, Google Sheets, eCommerce store and other connected apps.
  • Send WhatsApp template messages from your workflows, using templates pre-verified through Sinch Engage.
  • Trigger workflows when a contact is added to or removed from a list in Sinch Engage.
  • Send RCS and MMS messages using the “Make an API Call” action.
  • Pair SMS with Make’s AI tools to send alerts, lead follow-ups and other triggered messages.
  • Build on a verified app that’s supported and maintained by Sinch.

Make text messaging use cases

How to use SMS on Make with the Sinch Engage integration

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AI lead scoring

When AI ranks a lead, Sinch Engage creates the contact, adds it to a dynamic list and sends an SMS follow-up.
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Recover abandoned carts

When an abandoned cart email goes unopened, send an SMS reminder automatically, then follow up with an RCS confirmation.
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Agency campaigns

Agencies import client contacts into Sinch Engage lists, trigger multi-step SMS, MMS and RCS flows, and report results back to client dashboards.

Why Sinch Engage

The best Make texting integration for growing teams

Easy setup

Get started in a few clicks. You can even try it free—no commitments, no credit card needed.

Excellent customer support

We’re always here to help—with 24/7 live chat and email support (you won’t get that elsewhere).

Unmatched deliverability

We have a global network of over 600 direct carrier connections so you can send reliably, anywhere.

Secure & Compliant

Tier 1 security features, carrier-approved messaging, and full GDPR & TCP compliance.

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