Small business messaging

Boost your small business with text message marketing

Unlock the power of small business text message marketing with Sinch. Engage your audience effectively, drive sales, and connect with your contact list to an inbox your audience uses every day.

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Trusted by over 150,000 leading brands worldwide
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Grow your reach

Send the right message to the right audience

Deliver relevant, timely messages that drive engagement and build long-term loyalty with real-time behavioral and transactional data synced directly with your CRM or ERP.

  • Segment your audience based on behavior, preferences, and demographics. 

  • Personalize messages with dynamic content for a 1:1 customer experience. 

  • See higher engagement rates compared to generic mass texting. 

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Save time with automation

Automate your text campaigns

Create and launch compelling small business text message campaigns in minutes. Our intuitive interface and easy, no-code integration with your existing customer data takes the stress out of automation.

  • Connect with your CRM to sync contacts and trigger messages in a snap

  • Set up automated message responders to save time while increasing engagement and impact

  • Build campaigns faster with AI-powered message assistant

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Track performance

Monitor SMS metrics in real-time

Sinch Engage has built-in message analytics so you can see the effectiveness of your small business text marketing campaigns and take actions to get more value. 

  • Track open rates, conversions, and engagement metrics from a single dashboard

  • Monitor message frequency and performance over time

  • Provide transparency around text message ROI for your small business

Industries benefiting from SMS marketing

Text message marketing for small businesses across industries

Retail

Promote flash sales or exclusive discounts. Confirm delivery dates so customers stay in the know.

Service-based businesses

Send automated booking notifications, reminders, and updates. Stay in touch with new promotions.

Travel & Hospitality

Elevate guest experience with instant booking confirmations and updates.

Marketing teams

Send promotions, exclusive offers, and event reminders to everyone on your list.
“SMS has worked extremely well in driving conversions for flash offers and personalized communications aimed to surprise and delight customers. We saw a 50% increase in sales by integrating SMS into our workflows for promotional campaigns.”
Keveene Penilla Marketing Manager, P’Nut Street Noodles
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Text message marketing is easy with Sinch Engage

Sending bulk SMS for your small business is simple. Try messaging free for 14 days. No credit card required.

Sign up for free and discover how easy it is to send texts messages for marketing. Simply create an account to send a sample message.

Securely upload a list of recipients or sync your contacts with your CRM, ESP, or ecommerce platform directly to our portal and organize your contacts. Get a free test number from Sinch, set up your own dedicated number, or register for a local number, a rotating number pool, a toll-free number, or alpha tag (business name).

Write your first message using pre-built templates and with writing help from AI Assist. Personalize your message by pulling from built-in contact fields like name, country, or birthday.

Send your message from our self-serve portal or from our RESTful API using an API token and service plan ID. With programmatic sends, deliver millions of messages in seconds. Learn more about our SMS API.

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A complete sms platform

Small business texting features made to drive ROI

Easy integrations

Sync messaging across your entire tech stack, like HubSpot, Salesforce, NetSuite, Zapier, and more.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Rich messages

Add visuals, links, and attachments to make messages more engaging and clickable.

Two-way conversations

Send a text to everyone but respond 1:1 for better, more personalized interactions.

Detailed success analytics

Track open rates, conversions, and engagement metrics from a single dashboard.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Message preview and testing

Ensure perfect messaging with real-time previews before sending.

Automated responses

Enhance efficiency with autoreplies for instant engagement.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.

Contact details

Store and manage customer details easily and from one inbox your whole team can access.

Message forwarding

Set up a recurring schedule for messages that need to be re-sent regularly.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

Staff updates

Keep employees in the know with time-sensitive alerts and team updates.

FAQs

Questions about text message marketing for small businesses

Sinch Engage provides flexible and affordable pricing plans for small business text message marketing. Our pay-as-you-go model allows you to only pay for what you use, with prices starting as low as $0.005 per SMS. We also offer volume discounts for businesses with higher messaging needs.

Absolutely! Sinch Engage offers a user-friendly platform that makes it simple to get started with small business text message marketing. Our intuitive interface and comprehensive documentation guide you through the setup process. Plus, our dedicated support team is always ready to assist you with any questions. 

Yes! We offer a free trial for small businesses wanting to try out our text message marketing service. During your trial, you’ll have access to all the features and functionalities of our platform, giving you the opportunity to test and evaluate how Sinch can help you grow your business. 

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511