REPORT

Sinch named a Gartner® Magic Quadrant™ Leader for CPaaS again

Gartner® named Sinch a Leader again in the 2024 Magic Quadrant™ for CPaaS (Communications Platform as a Service)! Download a copy to learn more about our recognition and see how we are evaluated amongst other vendors on the market. 

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Dive into the 2024 Gartner® Magic Quadrant™ for CPaaS

The Gartner® Magic Quadrant™ for CPaaS assesses vendors based on their Ability to Execute and Completeness of Vision. 

We see this recognition as a testament to our unique ability to empower businesses around the world to improve customer experience and build deeper customer connections through our robust connectivity infrastructure and comprehensive suite of advanced CPaaS capabilities — and we couldn’t be more thrilled! 

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★ ★ ★ ★ ★

"I cannot say enough great things about this company. Their customer service is outstanding. "

Manager, Customer Service and Support • Telecommunications 

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★ ★ ★ ★ ★

"The service provider's service was easy to implement, and has been easy use as well. Their customer support team has been responsive and helpful with all aspects of implementation and production"

CEO • Telecommunications

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★ ★ ★ ★ ★

"The agent is very knowledgeable and helpful. Often respond to emails quickly."

Technology Manager • Healthcare and Biotech

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We’re on a mission to pioneer the way the world communicates

More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud and Super Network to connect with their customers and enhance every step of their journey through mobile messaging, voice, and email, with unmatched reliability and simplicity.  

 

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All your communications

SMS, rich messaging, voice, email, verification, video — we’ve got all your needs covered, whether you want to build your own setup with our scalable, flexible APIs or need turnkey applications to connect with your customers effortlessly.

Global Super Network

Connect with your audience anywhere in the world through the most direct, secure, and reliable tier-1 network for messaging, voice, and email.  

Your partner for success

Our customer-obsessed experts actively support you at every step to help you reach your goals, whatever they may be. 

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Gartner, Magic Quadrant™ for Communications Platforms as a Service, Lisa Unden-Farboud, Pankil Sheth, Ajit Patankar, Brian Doherty, 24 June 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Sinch.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.