E911
Sinch E911 is a Microsoft Teams certified service that routes every emergency call from your business to the correct 911 center, complete with the caller’s exact dispatchable location. Stay compliant and safeguard your employees everywhere they work.
HOW SINCH E911 HELPS
Sinch E911 helps businesses meet every federal E911 requirement, simplifies your communications stack, and provides an enterprise-grade network—all from one provider.
PROTECT & COMPLY
Sinch E911 supports direct 911 dialing, sends automatic on-site notifications, and delivering a precise dispatchable location for fixed, nomadic, and remote users—so you satisfy federal E911 requirements.
Fully compliant with Kari’s Law
Fulfills the RAY BAUM’S Act location rule
Supports hybrid and remote workers
ONE-STOP SHOP
As one of only three Microsoft Teams certified E911 vendors, Sinch unifies phone numbers, voice, and emergency calling in a single provider, so you can skip the hassle and expense of dealing with multiple vendors.
Single administration portal or API
Integrated billing and support
Works with existing MLTS and SBCs
PUBLIC SAFETY GRADE
Built on decades of emergency expertise, Sinch E911 gives you a carrier-diverse, active-active network that supports over one million VoIP subscribers and connects to 6,300+ Public Safety Answering Points (PSAPs) in the U.S. and Canada.
Over 42 million 911 calls delivered in 2024
6,300+ connected PSAPs
Dedicated emergency services team
TOP USE CASES
POWERFUL TOOLS
E911, or Enhanced 911, routes emergency calls from your business to the correct 911 center with the caller’s precise location. This protects employees and keeps your company compliant with federal regulations.
Sinch E911 is a one-stop-shop, offering voice, phone numbers, and E911 in a single solution. It’s also certified for Microsoft Teams, unlike many competitors who only provide 911 services.
Yes, Sinch E911 uses dynamic location management to know where every employee is working, so 911 calls are routed accurately whether they’re in the office, at home, or in the field.
Sinch E911 is designed to meet federal E911 requirements, including Kari’s Law and the RAY BAUM’S Act. It supports direct 911 dialing, sends automatic on-site notifications, and delivers a precise dispatchable location for every call.
Dynamic location management tracks each nomadic user’s real-time address and routes the call to the nearest PSAP, providing fast, accurate responses no matter where your employees are working.
A dedicated project team guides you through every step of migration. Timelines vary by system complexity, but agile experts and REST APIs speed implementation for a risk-free transition.
You’ll need a Multi-Line Telephone System (MLTS) such as an IP-PBX, UCaaS, or contact center platform. For Teams, Direct Routing with a certified SBC is required.
Yes. Sinch E911 is one of only three Microsoft Teams certified E911 providers, offering integrated setup and dynamic emergency calling.
See how Sinch routes every emergency call to the right 911 center with precise location data—keeping your workforce safe and your business compliant.