Grow your salon with smart text message marketing

Fill your appointment book and keep clients coming back again and again. Connect Sinch with the tools you already use for one powerful, unified system that interacts with clients when they need you most.

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Trusted by over 150,000 brands worldwide

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Client engagement

Save hours on client communication

Say goodbye to playing phone tag. Send appointment confirmations, rescheduling options, and follow-up messages in seconds. Focus on serving clients, not chasing them.

  • Automate appointment reminders and confirmations.

  • Easily reschedule or cancel via two-way messaging.

  • Answer common questions with AI chatbots.

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Brand loyalty

Turn one-time clients into loyal regulars

Bring clients back again and again with personalized promotions and VIP treatment. Segment your contact list and send targeted messages that make every client feel special.

  • Send exclusive offers to your best clients.

  • Win back lapsed customers with “we miss you” deals.

  • Offer relevant promotions based on past services.

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Data tracking

See real results with built-in analytics

Take the guesswork out of brand building. Track exactly what’s working so you can optimize your strategy and get the best results.

  • Track opens, clicks, and revenue against retail sales.

  • Monitor opt-outs to keep your list healthy.

With Sinch’s support in developing targeted campaigns that deliver the right message to the right audience, this channel has led to substantial improvements in both engagement and revenue.
Héléna MICHEL Omichannel CRM Manager, Clarins
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INTEGRATIONS

Your entire messaging platform in one place

Connect messaging to your tech stack seamlessly with in industry-leading, native integrations.

  • Marketing platforms: Message your contacts where they hang out across WhatsApp, HubSpot, and ActiveCampaign.

  • E-commerce platforms: Connect with Shopify and BigCommerce to send order confirmations and shipping updates directly to customers.

  • ERP and CRM systems: Sync with platforms like Salesforce and Zoho to maintain a unified customer view and automate messaging workflows.

  • Productivity tools: Connect Power Automate or Zapier to link Sinch Engage with over 5,000 apps across your tech stack.

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Texting features

Text message features that help beauty brands succeed

Bulk messages

Send personalized text messages to your entire client list in just a few clicks.

Scheduled messages

Choose the perfect time to send your messages for maximum open rates and engagement.

Custom templates

Craft on-brand message templates that reflect your salon’s unique style and personality.

Analytics

Monitor open rates, click-throughs, and other key metrics to measure engagement and campaigns success.

Two-way messaging

Respond to client inquiries and feedback to build connection with every client.

Segmented lists

Create targeted client groups based on preferences, behavior, or demographics for more relevant messaging.

User permissions

Control access to features and data based on team members’ roles and responsibilities.

Team collaboration

Work together with your team in one unified platform so every message gets answered.
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Leader in multichannel messaging

Scale confidently with Sinch Engage

Drive sales, keep customers coming back, and build a brand they love through retail text message marketing powered by Sinch Engage.

  • Increase sales with targeted marketing campaigns.

  • Reduce customer churn through timely alerts and notifications.

  • Connect 85+ integrations across your existing tech stack.

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5 Billion+

Messages sent yearly

2 Minutes

Average text response time

98%

Customer satisfaction

99.9%

System reliability

System-wide communication

Beauty text messaging use cases

Automated appointment reminders

Boost appointment efficiency and revenue and reduce no-show rates with timely SMS alerts.

Targeted marketing campaigns

Reach clients with personalized promotions via text, and increase client engagement and salon visits.

Re-engagement campaigns

Win back inactive clients and keep customers engaged with special offers and follow-up texts.

Instant feedback collection

Request client reviews instantly post-appointment when they are most likely to rave about your services.
By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch is the easiest-to-use platform to have those conversations.
Chris Haddad CRM and E-Commerce Manager at Oz Hair and Beauty

FAQs

Common questions about text message marketing

A: Beauty text messaging helps you fill open slots, boost sales, and keep clients coming back with timely reminders and personalized offers.

A: Plans start at just $0.05 per message. You only pay for what you send, with no setup fees or minimums. It’s a smart investment for your salon.

A: Getting started is easy! Just sign up online, connect your business info, and start sending. Our team is here to help you at every step.

A: Our experts will guide you on crafting effective messaging and automating key touchpoints. We’ll help you get the best results for your salon.

A: You’ll have a dedicated account manager to help you succeed, plus 24/7 support. We’re here to make beauty text messaging work for you.

A: Absolutely! Start with a free trial to see the impact for yourself. There’s no risk and no commitment. Get in touch to learn more.

See why thousands of companies use Sinch Engage

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