Automated text message service
Reach your audience instantly. Streamline communication, send timely notifications, and boost engagement , all from one easy-to-use platform.
Trusted by over 150,000 brands worldwide
Why businesses choose Sinch
Sinch’s automated text message service simplifies business messaging with optimized scheduling, personalized campaigns, and real-time analytics.
Increase customer engagement with dynamic personalization.
Reduce operational costs with automated workflows.
Improve response times with two-way SMS automation.
Seamlessly integrate with your existing CRM and marketing platforms for advanced segmentation.
Schedule messages in advance to reach customers at the right time.
Seamless automation
Sinch’s automated text message service allows businesses to create, schedule, and personalize SMS campaigns effortlessly.
Trigger messages based on customer behavior.
Drip campaigns to nurture leads automatically with your CRM.
Scheduled send times to maximize open rates.
Pre-built message templates for quick setup.
Automated appointment and payment reminders.
“Working with the team at Sinch was easy. We described a business challenge and together we developed an innovative solution that solved our immediate need but also gave us a tool that could be grown to meet / exceed future opportunities.”
Tailored automation for every industry
Sinch’s automated text message service powers customer engagement across industries.
“Sinch has drastically reduced the number of fake accounts and fraud on our platform. In addition, as a global company, it was easy to use their services in another country when we started to expand internationally.”
Everything you need for automated SMS
Seamlessly integrate with your tech stack
Sinch’s group texting service integrates effortlessly with CRMs, ERPs, e-commerce platforms, and marketing tools, giving you a unified communication workflow.
Instant integrations with Salesforce, HubSpot, and Shopify.
Automated message triggers based on customer activity.
Real-time synchronization across all connected tools.
Mobile-friendly dashboard for managing campaigns on the go.
API access for developers to customize workflows.
Advanced contact management to segment audiences effectively.
Automated text message FAQs
An automated text message service allows businesses to send SMS messages automatically based on pre-set triggers, schedules, or customer interactions. It helps streamline communication and improve engagement.
Sinch automates text messaging by:
• Sending scheduled messages based on customer actions.
• Allowing two-way automated responses.
• Integrating with CRMs and business tools for seamless messaging.
Businesses use automated text messaging for:
• Appointment Reminders: Reduce no-shows with automated SMS alerts.
• Customer Support: Send instant responses to FAQs and inquiries.
• Marketing Campaigns: Schedule promotional messages to engage customers.
• Order & Payment Notifications: Keep customers updated on transactions.
• Lead Nurturing: Send drip campaigns to convert prospects.
• Save time by reducing manual outreach.
• Improve engagement with personalized, timely texts.
• Reduce costs by automating workflows.
• Enhance customer experience with quick, reliable communication.
Yes! Sinch allows businesses to send bulk texts while still personalizing content based on customer data. You can create drip campaigns, bulk SMS blasts, and targeted outreach all within the platform.
Yes! Sinch ensures compliance with TCPA, CTIA, and GDPR standards. The platform provides opt-in and opt-out management, message tracking, and encryption to protect customer data.
• Step 1: Sign up and set up your messaging preferences. Try Sinch Engage free for 14 days.
• Step 2: Integrate your CRM, e-commerce, or marketing platform.
• Step 3: Create an automated message flow using pre-set triggers.
• Step 4: Monitor performance with real-time analytics.
