Sinch Engage

It has never been this easy to reach your customers

Sinch Engage makes it super simple to connect with your customers or employees through SMS or WhatsApp—with just a few clicks.

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Top brands rely on Sinch to reach their customers

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RICH (RE)ENGAGEMENT

Send campaigns your customers can’t ignore

From SMS to WhatsApp to RCS, Sinch Engage lets you send messages to hundreds, thousands, or even millions of people in no time. And with AI assist, writing them takes no time.

  • Personalize each message with customer data

  • Track click-through rate, opt-outs, and more

  • Send highly targeted messages with easy audience segmentation

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CONTINUOUS CUSTOMER CARE

Answer questions quickly and keep conversations flowing

Cut down wait times and save on costs. With our unified inbox, you and your team can respond to customers quickly and efficiently.

  • Easily assign chats to the right teammate

  • Automate answers to common questions

  • Speed up replies with handy templates

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EASY TEAM CO-ORDINATION

Keep your team aligned and informed on-the-go

Reach your workers easily, wherever they are, without anyone needing to download another app.

  • Ensure important messages get delivered

  • Easily add and segment team members

  • No app for everyone to download

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CUT THROUGH NOTIFICATIONS

Boost your tech stack with mobile messaging

Sinch Engage connects seamlessly with software you rely on like Salesforce, HubSpot, NetSuite, Shopify and more.

  • Have a 360 view of your customer in the platform you work in like your CRM  

  • Trigger automatic messages in workflows to save time and nurture leads  

  • Harness your customer data to send messages that feel personal and timely 

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WhatsApp Chat Link Generator

WhatsApp chat links to convert your customers

Get started with conversational marketing. Create your WhatsApp links (also known as wa.me links) for free with just a few clicks. These links quickly and directly lead your customers to your WhatsApp chat from anywhere without them having to save your number. 

  • Create free and secure, encrypted WhatsApp conversations and campaigns — all you need to engage with your customers.

  • Share your WhatsApp link on your website, in your newsletter, in social media posts, in your e-mail footer — use it anywhere you come in contact with your customers.

  • Customers and prospects can contact you directly across channels — with all communication conveniently managed within Sinch Engage.

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One tool your whole team will love

No matter your role, Sinch Engage makes your job easier.

Marketing

Reach the inbox your customers check the most. Send messaging campaigns that drive sales, clicks, and in-person visits.

Sales

Capture leads and turn them into customers. One-on-one messaging makes it easier to book meetings and close deals.

Customer support

Make customer service more convenient for your customers and less stressful for your team with an easy-to-use inbox.

Operations

Need to get information to your employees in the field? It only takes a minute to send them a text or WhatsApp message.

HR

Hire faster with text-to-apply, reduce no-shows with reminders, and boost employee engagement with targeted campaigns.
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Simple enough for small teams, powerful enough for enterprises

Sinch Engage gives you everything you need to get started in minutes and handle messaging at scale. 

SMS

Take advantage of the power of texting for marketing campaigns, notifications, or sales.

MMS

Bring your messages to life with images and GIFs to capture attention.

RCS

Send interactive content and engaging experiences right within the customer’s messaging app.

WhatsApp

Reach customers on one of the fastest growing messaging apps in the world.

Compliance

We take data security seriously. Sinch Engage is GDPR and ISO27001 compliant.

Mobile landing pages

Send customers to a fully personalized mobile landing page from your text message.

Subaccounts

Invite your team members and departments to collaborate with custom permissions.

Analytics

Keep an eye on subscriber growth, click-through rates, delivery rates, and other metrics.

“It’s kind of crazy to me when I realize how much of this was just being done manually, and the hours that was taking for clinic people and our call center and our accounts receivable team. And now it’s automated with Sinch Engage and that’s great.”

Debbie Jensen

Senior Salesforce Administrator, Milan Laser

“Sinch Engage’s SMS for HubSpot integration has been a fantastic addition to our marketing arsenal with 120X ROI and 21% conversions!”

Jobeth Harvey

Email Marketing Manager, Vinomofo

“The sooner those scooters are available to riders, the sooner I can begin making money. For the amount of money, we spend on Sinch Engage, our ROI has got to be 50-fold.”

Christopher Parler

Ridership founder

See why thousands of companies use Sinch Engage