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Apple Messages for Business makes it simple for your customers to find you and get help, ask questions about products and services, schedule appointments, and make purchases on their Apple devices.
Apple Messages for Business allows your customers to interact with your business using the Messages app that is installed on more than 1 billion Apple devices worldwide.
Customers can easily find you and get help and information, ask about products and services, schedule appointments, and make purchases directly in Messages on their Apple device.
Apple is well-known for its privacy policies and this includes Apple Messages for Business. Enterprises cannot send unsolicited promotional messages to users. Only customers can initiate a conversation with your business. Once the conversation is deleted, your business cannot reestablish contact with the customer unless, or until, the customer re-initiates the conversation. During the conversation, the business cannot view a customer’s personal information such as name or phone number, unless the customer chooses to share it.
A Messaging Service Provider, or MSP, implements the server-to-server solution on their message platform which makes it possible to send and receive messages and photos, request payment through Apple Pay, provide the live agent console to interact with customers and route messages, and support other function. Wavvy Global, now a part of Sinch AB, has been an official Message Service Provider for Apple Messages for Business since 2019.
Apple Messages for Business is only available at this time to existing Sinch customers during a beta program. Please use the form on this page to contact us for more information and to talk with one of our experts.
Enrich your business – get started with Apple Messages for Business!