Industry Reports

Explore customer communication insights from your industry

Take a deeper dive into the research when you grab a copy of Sinch’s industry-specific reports. This exclusive content focuses on insights from retail, financial services, healthcare, and technology, including many results not found in the main report.
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Stronger communication. Improved experiences. Better outcomes. 

Your business has unique challenges, opportunities, and customer expectations. Find out how the right communication strategies keep people engaged, informed, safe, and happy in your industry. 

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Retail

Consumers expect fast, seamless experiences across every channel. What does the research reveal about staying relevant and driving action? 
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Financial Services

Trust and transparency are everything in financial services, including customer communications. Is your company using the right channels and strategies?
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Healthcare

Every message you send is an extension of patient care. What do people want from providers, and how can you serve them through digital communication? 
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Technology

Tech companies face complex communication challenges as they scale. How does the right approach benefit users while making your business more agile? 

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Interested in learning more about how Sinch helps you connect with customers at every step of the journey? We want to hear from you. Get in touch with us today.

About Chapter 07 About "The state of customer communications" survey