Microsoft Dynamics 365

Build better customer engagement, save time, and stay organized with automated SMS – all within Dynamics.
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Image for Send and receive SMS directly from Microsoft Dynamics, easily tracked in your entity’s timeline

Send and receive SMS directly from Microsoft Dynamics, easily tracked in your entity’s timeline
Image for Reach your targeted audience by sending bulk SMS campaigns to marketing lists

Reach your targeted audience by sending bulk SMS campaigns to marketing lists
Image for Be consistent and efficient with SMS personalized templates

Be consistent and efficient with SMS personalized templates
Image for Add automated SMS to workflows to send timely notifications like billing and payment reminders

Add automated SMS to workflows to send timely notifications like billing and payment reminders
Image for Microsoft Dynamics 365

Software

Channel

Products

Microsoft Dynamics text message integration

  • Set up in minutes and engage customers in real-time without leaving Dynamics 
  • Create automated time-based SMS workflows to keep leads engaged 
  • Easily track all communications in your Entity’s Timeline 
  • Reach a wide audience with bulk SMS using personalized templates 

Transform your Microsoft Dynamics experience with our seamless SMS integration that helps you engage customers, save time, and stay organized.

Our Microsoft Dynamics integration enables you to send personalized communications and automate key touchpoints throughout the customer journey – all from within your familiar CRM environment.

Whether you’re following up with prospects or sending support updates, our integration lets you leverage your Dynamics customer data to create triggers and send real-time notifications without switching platforms. 

Popular ways to use Microsoft Dynamics SMS messaging

Sales Acceleration

Follow up with leads via SMS and provide links to your website or calendar to keep conversations moving forward and accelerate your sales cycle.

Customer Support

Reduce call waiting times by enabling two-way conversational messaging between customers and your support team.

Delivery Tracking

Keep customers informed, reduce lost packages, and ensure successful deliveries with automated SMS tracking notifications.

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