Mass Texting Service

Keep all your contacts in the loop with a mass texting service

No more worrying about one-off or missed text messages. With Sinch Engage’s mass texting service, send important messages to all your contacts in seconds. Send reminders, promote a sale, or communicate with customers, patients, and clients in one fell swoop.

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Send marketing promotions that actually get read. Write one message and send it individually to all your customers at once.

Keep contacts on track by prescheduling bulk SMS messages that remind and engage at the right moments.

Reach hundreds, thousands, or millions of contacts in seconds. Deliver mass texts quickly through our secure SMS gateway.
Image for A simpler way to communicate with your contact list

MASS TEXTING SERVICES FOR BUSINESSES

A simpler way to communicate with your contact list

Compose and personalize just one text message and send it to each contact on your list or segment simultaneously. Skip individual sends, save time, and ensure your messages get your audience’s attention. Unlike traditional one-on-one messaging, mass texting allows businesses to efficiently reach thousands of customers, employees, or stakeholders with a single click, delivering fast and highly effective messages.

Plus, SMS messaging has an average open rate of 98%, compared to just 15-20% from email, which means it’s more cost-effective to engage with your customers, promote your services, and keep everyone on the same page.  

Image for Send messages to the right people, at the right time

Send messages to the right people, at the right time

Compose one bulk SMS for everyone on your list and schedule it to send when it makes the most sense.

  • Send alerts, flash sales, and other time sensitive messages for instant delivery.

  • Create segments of your list to send personalized, targeted messages at the right time. 

  • Create automated messages for reminder texts, order confirmations, surveys, and automated replies to respond to commonly asked questions. 

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Run campaigns on autopilot

Set up campaigns once and send them when they matter most.

  • ‘Set it and forget it’ with drag-and-drop templates and our AI writing tool, which makes composing messages a breeze.

  • Track message delivery and get detailed reports on click-through rate, opt-outs, and more. 

  • Be more efficient. Compose and respond to messages from one inbox your whole team can access.

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Stay out of spam folders

Get more eyes on your message by sending through a secure infrastructure with 99% delivery reliability.

  • Stay compliant with easy opt-in and opt-out integration management. Protect your business with 2FA. Stand out to your audience with recognizable local number (10DLC) and alpha tags. 

  • Keep customer data safe by sending from a secure gateway.

  • Skip spam folders with built-in compliance tools for global messaging and partnerships with Tier-1 carriers.

How can your business benefit from a mass texting service?

Service-based businesses & logistics

Send automated booking notifications, reminders, and updates. Stay in touch with new promotions.

Retail & e-commerce

Promote flash sales or exclusive discounts. Confirm delivery dates so customers stay in the know.

Healthcare organizations

Send appointment reminders, health updates, and emergency alerts to patients.

Nonprofits

Engage donors, promote events, and coordinate volunteer efforts for maximum impact.

Hospitality & events

Share updates and engage in conversations to make a lasting impression with your audience.

Marketing teams

Send promotions, exclusive offers, and event reminders to everyone on your list.
Image for Mass texting is easy with Sinch Engage

Mass texting is easy with Sinch Engage

Sending bulk SMS with Sinch Engage is simple. Try messaging free for 14 days. No credit card required.

Sign up for free and discover how easy it is to send mass texts. Simply create an account to send a sample message. 

Securely upload a list of recipients to our portal and organize your contacts. Get a free test number from Sinch, set up your own dedicated number, or register for a local number, a rotating number pool, a toll-free number, or alpha tag (business name). 

Write your first message using pre-built templates and with writing help from AI Assist. Personalize your message by pulling from built-in contact fields like name, country, or birthday.

Send your message from our self-serve portal or from our RESTful API using an API token and service plan ID. With programmatic sends, deliver millions of messages in seconds. Learn more about our SMS API.

Mass texting service features with Sinch Engage

85+ integrations

Sync messaging across your entire tech stack, with native integrations inside your CRP or ERP.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Automated alerts

Contacts always receive important alerts — like delivery updates and payment reminders.

Rich messages

Add visuals, links, and attachments to make messages more engaging and clickable.

Two-way conversations

Send a text to everyone but respond 1:1 for better, more personalized interactions.

Detailed success analytics

Track open rates, conversions, and engagement metrics from a single dashboard.

AI writing assistance

Craft engaging content quickly with an AI writing tool that makes composing a breeze.

Template manager

Create reusable templates or use preexisting templates for consistent messaging that speeds up your work.

Message preview and testing

Ensure perfect messaging with real-time previews before sending.

Automated responses

Enhance efficiency with autoreplies for instant engagement.

Mobile landing pages

Send customers to a personalized landing page. Track clicks to measure engagement.

Contact groups

Target specific audiences efficiently and send one message to groups of contacts at once.

Contact details

Store and manage customer details easily and from one inbox your whole team can access.

Message forwarding

Set up a recurring schedule for messages that need to be re-sent regularly.

Advanced team inbox

Message as one team, from one shared inbox to reduce friction and be more productive.

Staff updates

Keep employees in the know with time-sensitive alerts and team updates.
Image for Choosing the right mass texting service for your business

Choosing the right mass texting service for your business

Look for a texting provider that not only meets your business needs but understands how to deliver exceptional customer engagement through mobile messaging. 

  • Integrate messaging with your entire tech stack, with over 85 integrations across major email tools and business software.  

  • Migrate to RCS securely with RCS verification for branded communication. 

  • Get 24/7 dedicated assistance from our knowledgeable support team. 

99%

Delivery success rate

360°

Customer view across channels

98%

Average open rate

36%

Average click-through rate

Mass texting FAQs

Mass texting services are ideal for industries that require timely, direct communication with large or segmented target groups. Retailers can use it for promotions, healthcare providers for appointment reminders, organizers for event coordination, and service providers can use it to automate and speed up repetitive customer management. Its versatility makes it a valuable tool for every business. 

Mass texting platforms like Sinch Engage allow businesses to segment their audience based on demographics, behavior, or past interactions. This enables highly targeted campaigns that increase relevance and engagement. For example, a retailer could send exclusive discounts to loyal customers, while a healthcare provider might send reminders only to patients due for checkups. Our mass texting service is so customizable, the sky’s the limit on how you can use it in your business! 

With mass texting services at Sinch Engage, send up to a million texts in an instant through our secure gateway.

Sinch Engage offers detailed analytics, including open rates, click-through rates, and delivery statistics, to track engagement. Spot what isn’t working and zero in on what is for better results of your mass texting efforts.  

Pricing is based on the number of texts you need to send each month, and you can always scale up or down as your business needs change. Review Sinch Engage pricing plans for more information.  

Sinch Engage boasts an impressive 99% delivery success rate because we take compliance and opt-in seriously. We’ve integrated global compliance best practices into our platform to make it easy to follow. Read the SMS Compliance Guide for more tips and guidelines on compliance.  

See why over 150,000 companies choose Sinch

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