Sinch, the Customer Communications Cloud, provides best-of-breed solutions for messaging, voice, email, video, and more to help you scale meaningful conversations and maximize opportunities across the customer journey. We support all your communications needs and use cases!
Alerts, pin codes, appointment reminders, promotions — whatever the situation, we let you send messages your audience will see instantly.
• 100% reach
• Instant delivery
• 98% SMS open rate
• 90% read within 3 minutes
• 100% uptime
• 600+ direct operator connections
• Quick number registration and positioning
• Strong anti-fraud capabilities
• Deep integrations with 80+ cloud services, including HubSpot, Salesforce, Oracle, NetSuite, Shopify, and many more
Meet customers on their preferred messaging apps and maximize impact with rich media.
• Rich Communication Services (RCS), WhatsApp, Messenger, Viber, Instagram, Apple Messages, and more — we’ve got them all!
• Omnichannel capabilities with Conversation API — a single connection to 13 messaging channels
• Easy migration from simple text to rich content with automatic transcoding
Let customers reach you toll-free while collaborating seamlessly with remote colleagues, staying compliant with the latest 911 regulations, and more.
• Most powerful independent voice network in the U.S. with 43 geo-redundant points of presence
• 95% direct population coverage in North America
• 99.999% uptime
• 140M+ phone numbers powered by our network with a vast inventory available
• HIPAA compliant voice, SIP trunking, and fax services
• STIR/SHAKEN protection to reduce illegal robocalls
• Microsoft Teams calling and Direct Routing for Teams
Send, receive, and track emails effortlessly — and skip the spam folder.
• Best email API solution for developers
• Comprehensive deliverability suite
• Deep postmaster relationships
• 99.99% availability
• 98% delivery rate vs. 83% industry average
Build smooth, secure experiences with user-friendly verification solutions — we’re the only provider to combine four essential methods for SIM-based two-factor authentication (2FA).
• SMS Verification, Flash Call Verification, Phone Call Verification, Data Verification — we’ve got all your verification needs covered with a single, unified API
• Sinch has the largest global network for SMS OTP (meaning maximum reach!) and is the only provider to offer robust flash calling at scale
• Increase security and trust
• Improve conversion rates and decrease cost of acquisition
• Empower your teams and streamline operations with our ready-to-use applications.
• Gartner-recognized conversational AI platform
• SAP-endorsed omnichannel contact center
• Outbound marketing automation and personalization suite
Enhance your workflows and build the setup your business needs to spark meaningful connections with customers on their favorite channels. Our developer platform lets you sign up, integrate, and use our services within minutes!
Quick and easy integration
Self-service access to all our services and our support community
Wide range of APIs and SDKs for SMS, MMS, email, voice, OTT channels, omnichannel conversations, video, chat, verification, and more
No contracts needed
Various programming languages supported
Code snippets
Connecting people and businesses in today’s omnichannel world is complicated. We think it should be easy.
Backed by the world’s most powerful tier-1 Super Network and direct connections to all major mobile operators and postmasters, the Customer Communications Cloud lets you integrate, automate, and scale conversations and messages globally on any channel — without the hassle of managing multiple partners or complex infrastructure, regulations, and carrier relations.
“The integration with Sinch was a lot faster than we initially anticipated, and with our expansion, Sinch has been much more scalable than our previous provider.”
Over 150,000 customers worldwide rely on Sinch to scale meaningful communications across messaging, voice, and email with unmatched service quality, reliability, and cost-effectiveness. See how far the Customer Communications Cloud can take your business!