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Sinch Expands Partnership with Verizon to Advance RCS Adoption

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Agreement Expands RCS Coverage Across the U.S., Enabling Businesses to Launch RCS for Business to Verizon Subscribers 

ATLANTA, Georgia, USA and STOCKHOLM, Sweden – March 19,2025 – Sinch (Sinch AB (publ) – XSTO: SINCH,) which is pioneering the way the world communicates through its Customer Communications Cloud, is highlighting its expanded partnership with Verizon, one of the largest mobile network operators in the US, to provide and enable RCS for Business Messaging  (RBM) to Verizon subscribers.  

Announced alongside Sinch’s presence this week at Enterprise Connect in Orlando, Florida, this expansion reinforces Sinch’s strong partnership with Verizon.  By broadening their partnership, Sinch and Verizon are empowering businesses across the U.S. to seamlessly deliver RCS messages to their customers, driving wider adoption and innovation in business messaging. Leveraging their combined expertise and resources, the two companies are accelerating the expansion of RCS coverage, bringing secure, feature-rich, and verified business-to-consumer messaging to Verizon subscribers – enhancing customer engagement, trust and overall communication experiences.   

RCS for Business offers branded messages, rich and interactive features, and advanced analytics such as read receipts. Businesses can build trust with their customers thanks to messages coming from a verified sender agent over a secure channel. “Partnering with MNOs like Verizon underscores our commitment to providing expanded reach for RCS with innovative communications solutions that enhance customer satisfaction and loyalty,” said Lodema Steinbach, VP of Product and Carrier Relations, North America at Sinch. “With over 15 years of building the best super network and strong partnerships with Google and mobile operators globally, Sinch continues to pave the way for advanced communication solutions that meet the evolving needs of modern businesses and enables a better experience for end users.”  

Sinch’s Customer Communications Cloud enables businesses to harness the full potential of RCS through its comprehensive APIs, intuitive campaign builder, conversational AI tools, and integrations with platforms. Among the companies leveraging Sinch’s RCS capabilities are  EasyPark, Nespresso, leading delivery companies, and some of the world’s largest banks   The company remains committed to expanding RCS for Business services and communications globally, ensuring businesses can leverage the latest messaging technologies to engage customers effectively.  Sinch is hyper focused on leading and remaining on the bleeding edge of the next generation of digital customer communications. 

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About Sinch    

Sinch is pioneering the way the world communicates. More than 150,000 businesses – including many of the world’s largest tech companies – rely on Sinch’s Customer Communications Cloud to improve customer experience through mobile messaging, voice, and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO: SINCH. Learn more at sinch.com.  

Recent awards/recognition:  

  • Sinch named 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year 
  • Sinch named 2024 Adobe Digital Experience ISV Resell Partner of the Year     
  • Sinch recognized as a Leader in the 2024 CPaaS Omdia Universe     
  • Sinch named a Leader in the Gartner® Magic Quadrant™ for CPaaS 2024     
  • Sinch named a Leader in the CPaaS Leaderboard, Juniper Research 2024     
  • Sinch recognized as a Leader in the IDC MarketScape: Worldwide CPaaS 2025, 2023 and 2021 Vendor Assessments.  

For more information please contact:  

Janet Lennon, Director of Global PR & Communications  

janet.lennon@sinch.com |1.206.914.6175