SINCH FOR RETAIL
Get customer buy-in with personalized shopping experiences
Engage with your customers on their own terms, on the channels they prefer, and add value at every step of their purchase journey.
Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world.
Meet your customers where they are
Personalize every interaction
67%
80%
Enhance the purchase experience
Build a seamless omnichannel retail experience with Sinch. Send tracking alerts, address cart abandonment, send real-time order, and delivery notifications, and more — all on your customers’ preferred channels.
39%
9%
Automate customer care
Provide five-star omnichannel customer support with an all-in-one contact center solution encompassing calls, emails, web chat, video SMS, and messaging apps. Streamline FAQs with two-way messaging chatbots and improve CX with automated loyalty programs, satisfaction surveys, and complaint handling.
89%
83%
Why top retail brands trust Sinch
World leader in customer engagement
Global super network
One-stop shop
Your partner for success
Let’s get started
Create ads customers can talk to
“We truly appreciated Sinch’s proactivity and creativity in helping us define new campaign concepts. Their enthusiasm and ability to adapt to our specific needs and target audience really made a difference. Sinch supported us from campaign brief to concept creation and implementation and, within a few weeks, we were ready to roll.”
“Contact Pro is the perfect tool for customer retention and for customer experience – the transparency and efficiency of the tools have made our work so much easier.”
What are you waiting for?
Start increasing conversions and multiply sales today!