A CPaaS (Communications Platform as a Service) is a cloud-based platform that helps businesses enrich customer interactions through the use of messaging, voice, and video APIs.
With a CPaaS, businesses can easily expand the capabilities of their existing applications without having to build any backend infrastructure.
How does Sinch work with CPaaS?
With our robust API-enabled CPaaS platform, we offer reliable, programmable messaging, voice, video, and email services that allow businesses across all industries to create five-star omnichannel experiences across the entire customer lifecycle.
What are the benefits of choosing Sinch as your CPaaS partner?
Sinch was named a leader in the 2021 IDC MarketScape report – an essential reference assessing cloud communications providers.
With our enterprise-grade platform and deep networking interconnections to mobile operators around the globe, we enable 147 billion engagements per year, with best-in-class service quality and delivery.
In other words, companies that require reliable, programmable messaging, voice, video, and email APIs to better engage their audience are in good hands with Sinch!