Easy & Secure text alerts

Send text alerts to thousands instantly

Keep your audience informed with live text updates. Whether you’re running a retail flash sale or alerting staff during an outage, text alerts gets your message noticed fast.

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Trusted by over 150,000 brands worldwide
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Instant reach

Reach your audience where they actually pay attention

Break through the noise with 98% open rates. Email inboxes are overflowing. Push notifications get swiped away. But texts? They’re opened almost immediately.

  • Reach customers or staff within seconds.

  • Ensure critical info doesn’t get lost or ignored.

  • Send time-sensitive messages like service outages or appointment changes.

  • Get heard even without internet access.

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Smart automation

Automated messaging that’s easy and saves time

We integrate with HubSpot, Salesforce, NetSuite, and more –  making it easy to schedule or trigger SMS based on customer behavior or operational needs.

  • Automate recurring alerts like billing reminders and shift updates. 

  • Trigger messages based on user actions or events.

  • Reduce manual workload and human error.

  • Stay consistent across time zones and locations.

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Built for scale

Reliable delivery at any scale

From 10 contacts to 100,000, your message gets through. No throttling. No deliverability drama. Just fast, reliable outreach when scale matters most.

  • Send bulk text campaigns without lag or delay.

  • Ideal for multi-location teams, schools, or franchises.

  • Scale up during high-demand moments like product launches or crises.

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Text alerts across Industries

How SMS alerts and notifications can benefit your business

Help your staff, customers and community by sending easy and convenient messages that are read, remembered and drive outcomes.

SMS alerts and notifications can be used to remind customers about upcoming appointments and pre-appointment instructions. Alert staff about on-site emergencies and additional staffing requirements.

Keep your parent and student community informed with SMS notifications for events, course admissions, class allocations. Send exclusive messages for class absences and student engagement.

Improve public safety during crises or deliver educational campaigns with time-critical updates and notifications.

Send messages about planned service disruptions and unplanned service outages to customers and the public.

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Why Sinch Engage

Choosing the right text message service for your business

Our texting platform has all the features your business needs for efficiency, scale, and exceptional customer engagement through mobile messaging.

  • Integrate messaging with your entire tech stack, with integrations across top CRM software, MarTech and e-commerce platforms, ERPs, and more.

  • Migrate to RCS securely with RCS verification for branded communication.

  • Get 24/7 expert customer support, no matter where you’re based. 

99%

Delivery success rate

98%

Average open rate

99%

Uptime for peace of mind

5 minutes

Average response time

Texting platform features

Everything you need to send timely critical alerts by text

Mass reach

Reach thousands instantly.
Send mass text alerts to your entire contact list with a single click.

Audience segmentation

Segment your audience.
Create custom groups based on behavior, preferences, or other criteria for targeted messaging.

Scheduling

Schedule your alerts.
Plan your communications in advance with our easy-to-use scheduling tool.

Analytics

Track your success.
Access real-time analytics to monitor delivery rates, open rates, and more.

Automation

Automate your workflows.
Set up automated alerts triggered by specific events or conditions.

Security

Ensure secure communication.
Protect sensitive data with our advanced security measures and compliance standards.

FAQ

Text alert system FAQ

A text alert system is a communication tool that allows businesses, schools, and organizations to send SMS notifications instantly to a group of recipients. It’s used for everything from emergency alerts to appointment reminders and marketing campaigns.

It works by integrating with a messaging platform or software that allows users to create and send bulk SMS messages. Users upload a contact list, compose a message, and the system delivers it to every phone number on the list, often in seconds.

Text alerts are fast, direct, and have a 98% open rate. Whether you’re sending time-sensitive updates or promotional offers, SMS texting ensures your message gets seen quickly.

Yes. Reputable providers use encrypted networks and comply with data privacy laws like GDPR and TCPA to keep messages and customer data secure.

Absolutely. Most platforms allow you to schedule SMS campaigns in advance, automate recurring messages, or trigger alerts based on specific events or user actions.

Not at all. While they’re ideal for urgent communications, text alert systems are also widely used for routine updates, marketing campaigns, appointment confirmations, and internal staff notifications.

Text alert systems are used across industries like healthcare (for appointment reminders), retail (for flash sales), education (for school closures), logistics (for delivery updates), and many more.

Look for features like scalability, message automation, contact list management, analytics, and compliance tools. A platform like Sinch Engage offers all of this in one easy-to-use solution.